I bought a pair of Head Vector LTD boots new in South Lake Tahoe last March. Had a few rounds of work done on them, and they've been treating me well this season. Unfortunately today I took a tumble on an icy patch and one of the buckles got bent...
This was my fault, not a manufacturing defect, but I have to ask if there's any way I could get the buckle replaced under warranty? (I'm in Colorado now, and have no option to go back to the original shop.)
Short of covered replacement, is replacing a buckle something a shop that handles Head boots could typically do? If so what might be a reasonable amount to pay?
I tried bending the buckle back straight, and moved it a bit, but didn't push it as the metal seems a bit fatigued and I didn't want to break it. As is it seems to be functional - I'll find out for sure when I ski next. So short term I might be able to get by, but I would like to get this fixed at some point.
All feedback appreciated.