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Unable to access member forums

post #1 of 9
Thread Starter 

I just discovered that, despite my "supporter" status I find the member forums suddenly listed as "private" and inaccessible.

What gives?

post #2 of 9

I can get in.

post #3 of 9

Oisin, 

 

If you recall, last year around this time we comped all current Supporters to a free year of membership. That expired yesterday.

 

The good news is the new Supporter membership has a lot more benefits than previously. If you renew before October 12, you will save $10. If you renew before Sept. 30, you'll be eligible to win a pair of Nordica Enforcer skis!

 

We sent a notice to all Supporters about a month ago. The moment you renew, all your permissions will be restored. 

post #4 of 9

How come his banner didn't revert back to just "member" then?  I'd be confused.

 

And there should be a way for me to go to my profile and find the expiration date.

post #5 of 9

 

 

 

Quote:

How come his banner didn't revert back to just "member" then?  I'd be confused.

 

And there should be a way for me to go to my profile and find the expiration date.

 

I agree--and will look into it. 

post #6 of 9
Thread Starter 

Just out of curiousity how would one know when his renewal date actually was? I received an email about a month ago that was full of advertising for the site's sponsors but not a word regarding an actual renewal date. In fact the email specifically said "Though it may or may not be getting close to renewal time for your Supporter membership, we want to let you know about three important reasons to renew TODAY!" The gist seemed to be that, whatever your actual renewal date, renewing now would put you in the running, so to speak, to win a pair of skis. In truth I hadn't the faintest idea when my membership expires. It does seem a bit odd actually that everyone's membership expired yesterday but that we weren't told about it.
 

post #7 of 9

That's what I thought.  I had to go through my old email to find mine.  It ought to be in your profile somewhere so the member him/herself could see it.

post #8 of 9

We will get that info on your profile page. This was an oversight. 

 

I wish it had occurred to me to let you know a few days earlier. 

post #9 of 9
Thread Starter 
Quote:
Originally Posted by nolo View Post

We will get that info on your profile page. This was an oversight. 

 

I wish it had occurred to me to let you know a few days earlier. 

Thank you

 

It just came as a bit of a surprise and since the label still indicated "supporter" status the situation was unclear.

 

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