Originally Posted by Steve2ski
First I must admit that I don't know that resort. But as a patroller, 2 things come to mind, first,
Is this trail marked as a green (beginner) or slow skiing area? second
, Did the trail have alot of skiers on it at the time?
If neither of these conditions existed, I would approach customer service with my complaint, not the particular ranger. I would express my dissatisfaction with the treatment I had received and if not responded to in a positive manner by customer service would not ski there in the future and would express displeasure and advise other skiers about the skiing conditions and/or attitude of the resort.
To many times more advanced skiers, tend to show off (fast skiing and jumping) in beginning areas in-dangering others. If the whole resort is controlled in that tight of manner, Then why do you ski there?
Hitchcock is my favorite trail at Wachusett. It is not a slow skiing area or a family skiing trail. It is where I primarily go to ski fast as it is the only trail at wa that has a consistent pitch and winds a bit in old school NE trail fashion. You have to break left off the lift to get to it, we all know most skiers break off to the right. It really is a largely undiscovered treasure.
I have never seen a Ranger on that trail and rarely see ski patrol. I think it is perceived as a bit of a skiers trail....I always got the impression it was kinda hands off for the police......I often ski very fast on Hitchcock, esp early in the morning when it is always empty.
With all that being said, depending on where the roller was ( I suspect lower third of the train near the Frannie's lift) the possibility of a downed skier hidden out of sight might exist. If the incident was near the bottom of the trail where the park spills from Look Ma popping big air there would be seen by all and I can see a chat from the Ranger could be in order.
We just don't know enough from the post - what time of day, skier traffic and where the incident took place. I will say I have never encountered a Ranger at Wa with anything but a smile on their face. Why not, they are skiing for free what is better than that?