|Originally posted by ant:
So many instructors see a thing "wrong" with the guest's skiing, and dive in to "fix" that, without going a bit further to see what is actually the root cause of it.
That's my big thing to really work on with my detection and correction skills...determining what is at the root of it all!
The following are two examples of students where I tried to "fix" situations, instead of trying to find the root cause.
On one student, a middle aged lady, I could not understand why she would not even bend her kness a little bit. I tried to "fix" the problem. Finally she said that maybe the reason she could not bend her knees is because her ACL was gone in one knee, whereas half of the tendon in her kneecap was gone in the other. I almost had a coronary, thinking about liability. She insisted on continuing to ski, so I changed the lesson focus after that.
On the other student, a beginner teenage lady, she was having trouble flexing her ankles even a little bit. It was as if they were in casts. At one point, she said her boots hurt. So I asked her if I could try to adjust her boots. After she agreed, I found her pants legs stuffed into her boots in big knots. But that wasn't the main issue. When I saw her ankles. I was shocked. They looked liked broken, twisted tree limbs. I was calm, and did not want to embarass her, so I went over to her brother and asked him if his sister ever had been in an accident. He said no, but that she had Rickets growing up. We continued to ski on some real shallow slopes, and to skate some, and the whole time she squeeled with delight. At the end of the lesson, she thanked me for "letting" her have fun.
I later asked her uncle who brought them, why he did not tell me up front about this condition, and that if he had, I could have been more careful. He said that if he had, he was afraid that I was going to treat his neice as a "cripple" instead of as a human being who also should be able to go out and enjoy the snow too.
I learned a lot in those two lessons.