Can't answer your question, but can tell you a GH horror story. A friend and I were going skiing in NM and took the GH bus from OKC to Albuquerque. His dad had made arrangements with GH to drop us off at some spot in Clines Corner and he would pick us up there. Our skis were in the bus, but the rest of our luggage was in the hold. By the time we hit the NM line we were driving through a big time blizzard. When we got to Clines Corner, the driver didn't exit I-40 and drop us off where arranged, he just stopped on the side of I-40, told us to get whatever we had in the bus and get off. He wouldn't even get out and open the luggage compartment for us to get our luggage. So here we are, left on I-40 in the middle of the night in a blizzard with nothing but two pair of skis. We had to wade through chest deep snow and cross an unseen barb wire fence to get off the highway and over to the place we were to meet my friends dad.
Needless to say, he was furious when he showed up. After a few heated discussions with GH, our luggage was sent on to the resort the next morning. It was also my first, and last trip on GH.