I thought the arguing was entertaining, so I'm glad it was revived.
Over the years I've worked part time on and off in ski shops so I see it from the owners point of view. The guys getting the online ski bargain that are OUTRAGED at being quoted $40 or more by a ski shop for a service that takes 2-3 minutes and should be $10 or less really makes me lol.
It is the ski shop owner that is OUTRAGED that a person who took his business elsewhere would then ask the ski shop to facilitate a sale by an online competitor who under cuts his price by not offering service.
Attention online buyer: The ski shop owner wants to tell you to F'OFF, but as a businessman he can't do that, instead he quotes you a price for services that will have the same effect.
I've seen ski shops offer lots of free or low cost services, but they save it for customers who spend $, not the grinders.