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New PSIA/AASI stuff

post #1 of 17
Thread Starter 
Instructors, SCSA, and others.

I haven't looked at the PSIA site for months. I checked it and was suprised to find a new 2002 mission/vision statment and a very interesting service relationship graphic. www.psia.org/whatshot/vision2002

Looks like plenty of things to write about. For starters, what are your feelings on the service graphic?
post #2 of 17
They put all that time and effort into the mission/vision statement but still couldn't figure out the difference between "its" and "it's" - I wonder how good Harald is with grammar?
post #3 of 17
post #4 of 17
I know you think I'm picking on you, but I'm not.

Now, c'mon. That's not a mission statement. It's way too long, way too spread out, and way too vague. That's why this crew never accomplishes anything - no focus. And, no one is making any money.
post #5 of 17
This is the best reason or case that illustrates why inmates should not be allowed access to computers.

It's all about making money right Wacko?

For a guy that has been in the business for a whole year..... according to you .... as a student, where do you get this remarkable insight?<FONT size="1">

[This message has been edited by yuki (edited July 25, 2001).]</FONT><FONT size="1">

[This message has been edited by yuki (edited July 25, 2001).]</FONT>
post #6 of 17
I like the graphic, but I'm not all that thrilled with the statement for one specific reason. The reason is because the lack of attention it gives the instructor (member)/ski area relationship. The vision of creating life long participants is wonderful, but the onus needs to be on the employer (ski area) to allow the SSD to create programs and pay instructors in a manner that would facilitate the result. The statement says only that the ski area employs the members, yet it misses the BIG issue, which is that the ski area DIRECTS the members by directing the SSD to be a cash cow. This is a flawed relationship because the SSD now has alterior motives for immediate profit, which is a direct conflict of interest to creating passionate skiers which takes time and attention and is more expensive.
post #7 of 17

I found that awhile ago and it is interesting. I originally skimmed the graphic and moved on as these kind of theoretical extrapolations often prove boring for me.

At your behest I looked again to see what my impression is.

Immediately I was struck at the unifying nature of it. The graphic illustrates the importance of realizing a single organization is not alone in the responsibility for improving guest experiences/service in the snowsports industry today. Curiously, I am thrilled about it. My thrill will surely be dampened as many of these important and influential industry members continue to miss the point, to blame and point fingers in all directions save their own, failing to step up and take the only responsibility they really can: to change the effectiveness of their own guest relationships/service.

The graphic may not be fantastic by any standards, but it does stand to broaden the industry view of PSIA members. In this manner it could possibly prove PSIA's relevance in the industry and prove PSIA to be a leader in the movement toward developing effective service for all our(the industry's) guests. Of course, all of this depends on the presentation and handling the concept receives as it gets out. It could go the path of Centerline and get buried for a decade.

Moreover, the graphic illustrates the interchange of services between industry members. This further puts forth the idea that we are all allies rather than enemies in seeking to keep our industry alive and growing.

Personally, I think we should all relax and quit trying to push the sport into growing so quickly. The buzz demonstrates humanity's impatience, greed and propensity to hamstring itself by blaming instead of taking responsibility. The snowsports industry has already proved its staying power, malleability and dynamic nature. Growth, life itself will always exist as a sine wave sorts. Not many things grow in continually accelerating paths. Those that do are short-lived.

Thanks for asking the question. <FONT <FONT size="1">

[This message has been edited by Roto (edited July 25, 2001).]</FONT>
post #8 of 17
Sounds like something I could get by going to the Dilbert Web site and pushing the button on Catbert's Mission Statement Generator.

I didn't see anything on "paying our instructors a decent wage".
post #9 of 17
Sounds like something I could get by going to the Dilbert Web site and pushing the button on Catbert's Mission Statement Generator.

I didn't see anything on "paying our instructors a decent wage".
post #10 of 17
>>I didn't see anything on "paying our instructors a decent wage".<<

That's because they don't employ and pay us. That's my problem too. Wouldn't it be great to see something like "ensuring that ski instructors get paid a living wage"?
post #11 of 17
ISIA has that in their statement of purpose.
post #12 of 17

Really? The first "I" meaning "international", what have they done for US based instructors? Most US instructors don't even know what ISIA stands for, much less have gotten any help from them on the subject of wages. Interesting. Have they actually had a hand in setting wages for countries that are more into skiing than the US?
post #13 of 17
Norm Crear, a canadian is the ISIA's first non-euro prez...maybe that will help!
post #14 of 17
Maybe it is creative memory. I was just looking through the ISIA
website and couldn't find it. At some point I thought I read an ISIA statement of purpose which mentioned(not a specific amount), pay or the professional viability of it's members. Hmm. OOPS!

I didn't mean to say ISIA is doing anything for U.S. instructors. You are right. For the most part we don't know they exist.<FONT size="1">

[This message has been edited by Roto (edited July 25, 2001).]</FONT>
post #15 of 17
>>>Really? The first "I" meaning "international", what have they done for US based instructors?<<<

John, just after I got my ISIA badges and my PSIA issued picture pass and my international stamp (postage stamp-like) I went to Kitzbuhel to ski and went to the ski school desk to see if I could get a reduced ticket rate.

Upon seeing the ISIA badge they welcomed me with open arms, made me a honorary member of the Red Devils (ski school) gave me a school jacket to wear which allowed me to cut lines for every run, welcomed me to the instructors lounge where we exchanged ideas on the different methods of ski teaching in our countries and for my two week stay I couldn't pay for a beer no matter how I tried.

I'm afraid that here (and in Canada?) the average instructors or even directors would put out the welcoming mat as they did in Kitz, if they even know what ISIA is.

But anywhere they did recognize the badge I at least got priviledges of one kind or another and was treated very cordially. That was always overseas.

I have been out of the PSIA loop for so long I don't even know if they still issue picture passes and international stamps on request.

post #16 of 17

I have heard, before, that if you are an instructor going to Europe, it's good to have the ISIA membership, but no one, even one ISIA member I know (with a 20 year PSIA pin) or my SSD, could tell me what sort of benefits it would provide.

The first time I was preparing to go to Whistler for vacation, I called and asked if they honor the ISIA badge in any way, and they said no, so I didn't bother. If I ever get the chance to go to Europe to ski, I may look into it. But here in the US, it'll get you as much attention to a ski school as a PSIA pin will with the beginning student "huh? whaz 'at?"
post #17 of 17
Oh well. Things may have changed even in Europe, I didn't even bother asking at the ski school in Lech this year, mainly because I think it unethical for me, as a non-active instructor, to ask for priviledges.

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