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buying skis on the internet

post #1 of 26
Thread Starter 

It seems to me when you buy a new pair of current year skis on the internet that if you get a "good deal" the skis usually arrive with dings/scratches/gouge to one of the bases.  If you buy at regular price the skis come with bases pristine.  This year I purchased the 09 Vision Vapor from a VERY well knownand vocal internet seller at a "good price."  First pair come with small (about 1 cm) but full thickness gouge to base of one ski.  Second pair come with 1 1/2 inch deep partial thickness scratch to one base. I return these AGAIN and I ask the seller to please inspect the skis before shipping them to me.  They say that they just ran out of stock.  Although the website (5 days later) still has 4+ in stock?  

So I switch to another seller, same thing.  Again, getting them for a "good deal."

Interestingly enough,  this year I also bought a pair of 09 Nordica Firefox from another dealer at more of a regular price---bases pristine.  

I understand that unless blemishes are major and against the grain they will not affect performance.  Well if I buy a new car that has scratches on it, those won't affect performance either but I sure as heck won't like it.  

Each pair of blemished skis were not damaged by the shipping, so I'm sure the manufacturer sells these skis to the dealers at a cheaper price then they get pawned off on us.  I 've bought about 8-9 pairs of new skis online over the years and it seems that online the "good deals" come with damage.  I guess I would just rather pay the extra money or buy local.  I'm done with the "good deals."

post #2 of 26

I've bought a couple pairs of skis new for good deals and have never had that experience.  All the skis arrived in perfect shape. 

post #3 of 26

Almost all of the skis I buy online arrive new in plastic, in perfect condition.  Maybe you just had an experience with bad retailers.

post #4 of 26

I recently bought a new pair of skis from sierraskis.com. I ordered them on Saturday, they shipped on Monday and I got them on Wednesday. They were shrink wrapped and pristine. Only took a few times out for me to put some dings and scratches in them!  

post #5 of 26

We have more freakin' ski that I care to admit, nearly all off the net, all came promptly and perfect.

They all have scratches on them now.

 

Denver Wholesale skis, Elvis the ski man stand out in my experience.

 

Dawgcatching and Sierra Jim have stellar reputations on this board.

 

 

post #6 of 26

All eight pairs of skis I've bought online over the last 5 years (all at discounts of >50%) have arrived pristine and wrapped-in-plastic.

 

I'll give another shoutout to dawgcatching, SierraJim, and any variation of backcountry.com (backcountryoutlet.com, tramdock.com, etc.)

post #7 of 26

The skis I've bought on ebay were all exactly as described.  Some had noticable scratches, but the item description said so and I bid accordingly.  The ones that were described as "like new" were.

 

Granted, there are some shady characters, but for most merchants it's too much of a hassle to deal with returns for it to be worthwhile to misrepresent items.

post #8 of 26

I have also had nothing but good luck.  Skis bought online thru REI and BackCountry arrived in mint condition, plastic wrap, with all bindings to spec.  Very happy customer.  And I bought end of season discount in both cases over the last 2 years.

post #9 of 26

In addtion to Dawg and Sierra, please add Mike "whiteroom" from Skiers Shop and Tim "PTex1" from Alpine High. They are all good folks and sponsors here.

post #10 of 26

Although I've never bought skis on-line I have a good friend living in Big Sky who only buys on-line.  His advise, look for a retailer who says new and in the wrapper.  I agree, you just got a bad retailer. 

post #11 of 26

I've bought most of my skis online, either from members of Epic or from indies. And a few two + season's old "new" models from places like Denver Wholesale or Tram. Have never had a problem with gouges/cuts except once with shipping damage that was the carrier's fault. 

 

And what Finndog says. You can trust sponsors/retailers here, believe it or not. 

post #12 of 26

I usually buy "last year's models" too, and I'm usually pretty surprised on how good the condition they arrive in is.  Some have some storage wear, but what I'll do to them after a few days will generally be worse. 

 

They're tools.  Use 'em and quit worrying about how pretty they are.

post #13 of 26

I bought some previous season's skis from snowdealsnow.com on eBay in December and they were perfect.

The OP is talking about buying current model year skis, though...I suppose that it might be more common to have problems with them, as you have to wonder why you're getting such a good online deal on non-closeout skis.

post #14 of 26

I bought some skis online from www.appoutdoors.com recently and they arrived quickly and in perfect condition.  Same goes for the bindings I got from BC outlet.  I'm very pleased with my first online ski purchase. 

 

If you're concerned about an e-seller, just be sure to purchase with a credit card that has a good track record of backing their customers against retailers in product quality disputes.  Amex is a good example of this, I believe.

 

The skis I bought: Line Prophet 90s for $299 + $30 for shipping.  Evogear never even responded when I emailed them for a price match.

post #15 of 26

 

Quote:
Originally Posted by wfujim View Post

 

The skis I bought: Line Prophet 90s for $299 + $30 for shipping.  Evogear never even responded when I emailed them for a price match.

You're just as well off. Evo sent me the wrong skis to SLC when I started my vacation, which caused a number of issues for me.

 

I've bought via the web from Sierraskis, Colorado Ski Shop and dawgcatching without any incident.

post #16 of 26

 

Quote:
Originally Posted by wfujim View Post

 

The skis I bought: Line Prophet 90s for $299 + $30 for shipping.  Evogear never even responded when I emailed them for a price match.

 

Pick up your phone and call them.  They're great about everything - at least they have been for me.  I bought 5 pairs of skis from this winter.
 

...and each went on sale after I bought them... 

 

Quote:
Originally Posted by snofun3 View Post

 

You're just as well off. Evo sent me the wrong skis to SLC when I started my vacation, which caused a number of issues for me.

 

I've bought via the web from Sierraskis, Colorado Ski Shop and dawgcatching without any incident.


I've done great with Dawg, and a number of other places.  Evo rocks too - no problems, and some of the best deals out there.  Bummer about your luck, but certainly not a "normal" experience with Evo.
 

post #17 of 26

You guys have lots of choices from online store in US. Does anybody know any internet shop in Canada except www.sportmart.com?

 

Thanks,

 

 

post #18 of 26

 

Quote:
Originally Posted by fareastplaza View Post

You guys have lots of choices from online store in US. Does anybody know any internet shop in Canada except www.sportmart.com?

 

Thanks,

 

 


I've done well with the ebay stores of Actionsportsoutlet and Elvistheskiman
 

post #19 of 26

can't support good feedback about evo. this is about the fourth instance I have heard of them shipping the wrong thing (they make it right, but then you are a month down the road). also, they give a value for a used ski that is BS. They give the value of the ski model new, then tell you the mark down equals such and such. Total BS. And he will informally tell you that you may get it for less than indicated online if you email him, but that never happens, just sucks you in and wastes your time. Just not professional, no attention to detail or care in communication.  plus, his prices for used gear suck, given the marketplace on new skis nowdays. Other online stores and Ebay are mostly awesome and I buy most of my familie's skis online at 50 to 60% off.

 

have to feel bad for the local retailers, but I'm not affluent, so I'm not their target customer anyway.

Quote:
Originally Posted by axebiker View Post

 

 

Pick up your phone and call them.  They're great about everything - at least they have been for me.  I bought 5 pairs of skis from this winter.
 

...and each went on sale after I bought them... 

 


I've done great with Dawg, and a number of other places.  Evo rocks too - no problems, and some of the best deals out there.  Bummer about your luck, but certainly not a "normal" experience with Evo.
 



 

post #20 of 26

Bought a set of 2009 Head Supermojo 105's from skiuniverse.com and they exploded after 7 or 8 days of semi-aggressive skiing, sent them back and  they were waranteed in a day or two from Head in Baltimore, Maryland. Then Head was sending the skis back to skiuniverse.com in Sparks, NV and the owner of the shop overnighted a pair (from their stock)  to me so that i had them asap.  I then had a second pair delamniate after 3 runs of  groomers, sent  the skis back to Head and skiuniverse overnighted me another pair of skis.  Needless to say this website rocks, i would warn anyone about buying from a personal seller, or buying used equipment.... thats how you will get burned... But ebay.com is probably the only place i will ever buy skis/boots/bindings ever again...

post #21 of 26

says something about Head as well, backing their product, as skiuniverse couldn't help you if Head didn't help them 

Quote:
Originally Posted by skiut420 View Post

Bought a set of 2009 Head Supermojo 105's from skiuniverse.com and they exploded after 7 or 8 days of semi-aggressive skiing, sent them back and  they were waranteed in a day or two from Head in Baltimore, Maryland. Then Head was sending the skis back to skiuniverse.com in Sparks, NV and the owner of the shop overnighted a pair (from their stock)  to me so that i had them asap.  I then had a second pair delamniate after 3 runs of  groomers, sent  the skis back to Head and skiuniverse overnighted me another pair of skis.  Needless to say this website rocks, i would warn anyone about buying from a personal seller, or buying used equipment.... thats how you will get burned... But ebay.com is probably the only place i will ever buy skis/boots/bindings ever again...



 

post #22 of 26

 

Quote:
Originally Posted by newfydog View Post

 


I've done well with the ebay stores of Actionsportsoutlet and Elvistheskiman
 


Actions Sports Outlet is great.  I've got 3 or 4 pairs of skis from them over the years.  Tremendous deals...
 

post #23 of 26

I purchased my current boards on the net, from Norda's. End of season, last year.

The arrived brand new, in perfect condition, plastic wrapped, in the original box.

post #24 of 26
Thread Starter 

Just to be clear the Vision Vapors I have been attempting to purchase have all come to me with a DIVOT in the base of one ski, not a light scratch.  This is not acceptable in my opinion for a new ski.  

 

Today I was very pleased to receive a responsible and straight-forward answer from Denver Wholesale Skis.  He said:  

                  "After looking at the other 3 pairs of skis we have in stock, it seems we have an issue with shipping damage from Fischer to us."

 

He also said he would check into it replace my skis.

 

This is very different from the first, more well-known vendor who, after sending me 2 pairs of damaged skis (again, divot in the base) said he didn't have any more in stock although the website continues to show different (4+ in stock).  

 

I don't think it's too hard to figure out that manufacturers need to get rid of slightly damaged skis.  They pair up a perfect ski with a slightly damaged one and send them to vendors.  I understand they (manufacturers) need to get rid of them somehow.  

 

The problem is when vendors do not take responsibility for the condition of their skis and hope that people will settle for a ski with a divot in the base instead of holding them accountable.  That is my rant.  

 

Denver Wholesale skis is an honest vendor I would trust in the future.  

 

The first vendor who sent me 2 pairs of skis with divots then gave me false information I will never do business with again I don't care how great everybody thinks he is.

 

                    

post #25 of 26

I've got another, barely related, story for you. I'm browsing in a high end ski shop and notice that a stressful conversation is taking  place, and it's escalating steadily, but discreet, so I have to kind of nose around. A sophisticated man in his early 30's has just had his brand new Mantras mounted by the shop. And they weren't on sale. He has just finished lookin them over and is bending close to the area of the base under the bindings. Two little bumps, on each ski, right under the heel plate screws. OUCH! The ski tech, and I use the word generously, is going through his song and dance.1) This ski is thinner than other skis, we used the screws that came with the binding, we always mount all our binding the same way. 2) They don't matter, you'll never know they are there once you ski on them. 3) We can file off the bumps and you'll never know (remember) they are/were there 4) We can offer you a base grind at a good price. The damage is purely superficial and when we're done the ski will be like new. 5) (Now with attitude, like real skiers wouldn't give a sh@# about such a thing), Just ski them, dude, they're awesome! 

 

Do you believe I managed to keep my mouth shut? And the guy was way too smart to go for the charade. I wonder how that  played out.

 

note: the Mantra is thinner there than the typical ski.

Quote:
Originally Posted by nurseskier View Post

Just to be clear the Vision Vapors I have been attempting to purchase have all come to me with a DIVOT in the base of one ski, not a light scratch.  This is not acceptable in my opinion for a new ski.  

 

Today I was very pleased to receive a responsible and straight-forward answer from Denver Wholesale Skis.  He said:  

                  "After looking at the other 3 pairs of skis we have in stock, it seems we have an issue with shipping damage from Fischer to us."

 

He also said he would check into it replace my skis.

 

This is very different from the first, more well-known vendor who, after sending me 2 pairs of damaged skis (again, divot in the base) said he didn't have any more in stock although the website continues to show different (4+ in stock).  

 

I don't think it's too hard to figure out that manufacturers need to get rid of slightly damaged skis.  They pair up a perfect ski with a slightly damaged one and send them to vendors.  I understand they (manufacturers) need to get rid of them somehow.  

 

The problem is when vendors do not take responsibility for the condition of their skis and hope that people will settle for a ski with a divot in the base instead of holding them accountable.  That is my rant.  

 

Denver Wholesale skis is an honest vendor I would trust in the future.  

 

The first vendor who sent me 2 pairs of skis with divots then gave me false information I will never do business with again I don't care how great everybody thinks he is.

 

                    



 

post #26 of 26

I purchased a pair of Supersonics from Dawgcatching (Scott) last year, and he has been helping with a pair of Bonafides shipping soon. Good service and no issues with damage.  smile.gif

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