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Just wanted to spread a good word about customer service of Elan and guys at Starthaus (Sierra Jim and Mike).

 

Couple of weeks ago I crashed REALLY bad on my virtually new Elan GS's resulting in slight concussion and severely bruised knee on my side and a slight bent on a ski side .

 

Long story - short, I brought the skis to Starthaus to ask what can be done. Jim and Mike offered to talk to Elan customer service to check if they will cover the damage under waranty and Elan did!

 

Today I received a new pair! That's the customer service I like! Again and again Jim proves that he cares!

 

Jim, Mike, Elan guys, thank you so much for your help!

 

Happy customer,

 

cfr