We were understaffed the other day and so I cancled my afternoon clinic and took out a private, which I was looking forward too - always a nice change of pace. The lady whom I was taking out was puffing away as I approached, no big deal - I just stand off a bit to stay out of the cloud. Then, after we chatted and were ready to skate to a lift . . . she just tossed her cigarette out onto the snow! Right in front of me, and all the instructors and clients, on the clean white snow! I didn't say anything, but I did skate over, mash the tip out in the snow - and put it in my pocket.
I never mentioned it, and continued to be very friendly and in good humor with her. But she became fairly rude for the rest of our time together - obviously offended that I had done that in front of her. Well, I always do anything I can for the customer - but in this case the customer is clearly way out of line, and let me just vent here and say screw her and everybody like her!
There, thanks - I feel better!