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Binding screws are not all the way in

post #1 of 12
Thread Starter 

Hello everyone,

I just got my public enemies from REI with sas2 120 on them. After inspecting at home I realized that front pieces of the bindings are not screwed all the way in. I can see  1~2 mm gap between the skis surface and the bindings. Will just tightening be ok or they should unscrew put epoxy again and rescrew.

Thanks

post #2 of 12
Quote:
Originally Posted by nonick View Post

Hello everyone,

I just got my public enemies from REI with sas2 120 on them. After inspecting at home I realized that front pieces of the bindings are not screwed all the way in. I can see  1~2 mm gap between the skis surface and the bindings. Will just tightening be ok or they should unscrew put epoxy again and rescrew.

Thanks

If you don't need to ski on them right away, I would bring them back to REI, get the attention of management, and let them know the bindings were improperly mounted and they need to be corrected.  Ensure they understand how serious the situation is for them.  I believe REI only exists in the US, which means those bindings should have been function tested after installation, which means someone really was not doing their job/paying attention.

 

If you need to ski them right away, snug them down but be careful to avoid spinning the screws.  And find a competent shop for future use.

 

Good luck.


Edited by Garrett - Wed, 04 Feb 09 06:50:33 GMT
post #3 of 12

I've had 2 pairs of skis mounted here in Seattle in the past year, and *both* times I had this happen.  And this was at 2 different shops.  What in the world is going on out there?  Can anyone mount a pair of bindings right?

 

Anyway, Garrett's right, if you don't need them ASAP, bring them back so they can figure out if there's an actual problem or if they just didn't screw them in all the way.  REI usually has very good customer service, I'm sure they'll make this right for you.

post #4 of 12
Thread Starter 
Quote:
Originally Posted by Garrett View Post
Quote:
Originally Posted by nonick View Post

Hello everyone,

I just got my public enemies from REI with sas2 120 on them. After inspecting at home I realized that front pieces of the bindings are not screwed all the way in. I can see  1~2 mm gap between the skis surface and the bindings. Will just tightening be ok or they should unscrew put epoxy again and rescrew.

Thanks

If you don't need to ski on them right away, I would bring them back to REI, get the attention of management, and let them know the bindings were improperly mounted and they need to be corrected.  Ensure they understand how serious the situation is for them.  I believe REI only exists in the US, which means those bindings should have been function tested after installation, which means someone really was not doing their job/paying attention.

 

If you need to ski them right away, snug them down but be careful to avoid spinning the screws.  And find a competent shop for future use.

 

Good luck.


Edited by Garrett - Wed, 04 Feb 09 06:50:33 GMT

Should I insist on a new pair of skis or tightening will be ok? What is the proper way to fix this problem? I just want to have piece of mind while skiing.

thanks.

 

post #5 of 12

wrt to the Seattle area... Personally, I'd expect solid work from either Gerk's in Redmond or Evo in Ballard.

 

And since no one is 100% perfect, I'd have complete faith that in the very unlikely event that someone goofed in the process, both of these are the kind of shop that would quickly make it right wrt to their work. 

 

post #6 of 12

If that is the only problem the skis should be fine.  It would be good to have them do the tightening, so if there are any spinners no one can blame it on you.

 

Without looking at it, I'd say the proper fix would be to pull it, check to make sure the mounting holes aren't too proud, and relube with glue and rescrew until I'm satisfied.  If I looked at it, I might be happy just running the screws down tight.  Chance of one or more spinners is pretty good, so I say let them take the risk...besides they should be forced to fix their bad work as a matter of principle.

 

The skis will be fine, and like jaobrien6 said REI typically has excellent customer service (though not necessarily as competent or knowledgeable as a specialty retailer) so I wouldn't sweat it too much.

post #7 of 12
Thread Starter 
Quote:
Originally Posted by jaobrien6 View Post

I've had 2 pairs of skis mounted here in Seattle in the past year, and *both* times I had this happen.  And this was at 2 different shops.  What in the world is going on out there?  Can anyone mount a pair of bindings right?

 

Anyway, Garrett's right, if you don't need them ASAP, bring them back so they can figure out if there's an actual problem or if they just didn't screw them in all the way.  REI usually has very good customer service, I'm sure they'll make this right for you.

I had another experience with sports authority for my wifes skis. Ski tech mounted one of the bindings 2 inches forward and manager had to replace the skis. I know REI has a good customer service however mounting ski bindings is not a rocket science just paying attention doing the job right is the key.

post #8 of 12

Before anyone just tightens them, pull one and check to see that it is not too long.   

post #9 of 12
Quote:
Originally Posted by NE1 View Post

Before anyone just tightens them, pull one and check to see that it is not too long.   

 

Yup, that's one of multiple reasons to let the shop that messed up the mount in the first place do it.

post #10 of 12
Thread Starter 

this morning they did pull out and reglued and mounted them back, I hope i am not gonna have further problems.

thanks for everyone replied to my question.

 

post #11 of 12
Quote:
Originally Posted by nonick View Post
I had another experience with sports authority for my wifes skis. Ski tech mounted one of the bindings 2 inches forward and manager had to replace the skis.

 

TSA       At Herman's we were MUCH better.

post #12 of 12
Quote:
Originally Posted by comprex View Post

TSA       At Herman's we were MUCH better.

 

Herman's..... Now there's a name I haven't heard in a LONG time.

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