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Black screen canon sd 750

post #1 of 25
Thread Starter 
Canon SD 750 black screen -- still in warranty period.

took battery out to charge a few days ago and when reinstalled, now the screen is black.

More specifically, it turns on and all the start up stuff is there complete with all colors. You can review all photos that still remain in the memory card and in the picture taking mode, the flash works and it sounds like it is taking pictures, but there is no view on the screen and any review of the 'new' frame is all black.

any suggestions?
post #2 of 25
Messing around with a Sony this last summer I ended up with a similar problem. I'd 'bumped' one of the buttons while searching through the menus and accidentally turned on a 'power saving' mode that kept the LCD off while taking pictures. Only after messing around with menus for another 15 minutes did I manage to turn it back on again - and I wasn't certain how at the time. I later was loaned an after-market book on that camera which explained the function and how to toggle it on and off.

I'd suggest reading the manual and seeking any info about power saving modes as well as LCD display modes and perhaps this will solve the problem.

(note: I've assumed your talking about a problem displaying pics, not in actually capturing them.)

.ma
post #3 of 25
Thread Starter 
nope.

capturing not displaying!
post #4 of 25
After taking a pic, is it possible to 'download' the image via USB or whatever mechanism is provided (to indicate it's actually there)?

If nothing is there to download off the camera then sounds like a Returns Clerk needs to process it. (heck, may so anyway...)

.ma
post #5 of 25
Thread Starter 
you can turn on a screen that shows the 'specs' of a frame---sort of a chart of color/light intensity. f stop, shutter speed and a bunch of other stuff.

all that still works, but a "new" frame shows all black and the chart is flat---with absolutely no spikes at all.

tells me the playback screen works just fine, but whatever captures new images is not working at all. and, yes, the lens does open!

I have a return authorization, just need to package the camera up and mail it off for repair/replacement!
post #6 of 25
charge the battery again?
post #7 of 25
Thread Starter 
already on its way to the repair facility
post #8 of 25
Quote:
Originally Posted by skier_j View Post
already on its way to the repair facility
... where they'll charge the battery, claim "There was nothing wrong with it." and send it back unrepaired ...

.ma
post #9 of 25
Thread Starter 
we'll see!
post #10 of 25
Good luck with Canon. Google "e18". Though your instance might not be an E18, this sounds like a typical Canon thing to happen. Good luck again and keep up updated. Aceman
post #11 of 25
Thread Starter 
Quote:
Originally Posted by Aceman View Post
Good luck with Canon. Google "e18". Though your instance might not be an E18, this sounds like a typical Canon thing to happen. Good luck again and keep up updated. Aceman
YEEPS!!!

I never noticed an error message! There are some interesting stories when you google that!
post #12 of 25
I had a similar problem with an old SD100, it was out of warranty but Canon had a recall and fixed it for free. I'm sure they'll fix your problem. I buy nothing but Canon digital cameras now. =)
post #13 of 25
Mt g/f had a problem with my G9 while we were in Austria. I'd given it to her to take some shots and after a while she said "I'm not sure how good these photos are, cause I can't see the LCD due to the sunlight."

I took a quick look - she'd hit the button to turn the LCD off!
post #14 of 25
Thread Starter 
Canon fixed and shipping back today.
post #15 of 25
I had found the menu where you can turn the LCD on and off......it was on.
post #16 of 25
I don't by cameras without a through the lens view finder in addition to the LCD cause the LCD is worthless outdoors. Cannon is one of the few brands that have that in the less expensive (< $400) models.

I guess it is also worthless if the crappy camera LCD breaks all together! I haven't had that issue but will send it back if I do. Thanks for the heads up.
post #17 of 25
Thread Starter 
Quote:
Originally Posted by crgildart View Post
I don't by cameras without a through the lens view finder in addition to the LCD cause the LCD is worthless outdoors. Cannon is one of the few brands that have that in the less expensive (< $400) models.

I guess it is also worthless if the crappy camera LCD breaks all together! I haven't had that issue but will send it back if I do. Thanks for the heads up.
We'll see what the repair report--=-if any---says when the camera arrives.

I think the problem was whatever sensors capture the image in a digital camera---the digital equivelent of film.

When in picture taking mode the LCD saw nothing but black.

The LCD worked OK, fired up on turning it on and you could review old pictures on the mem card. The only static function that did NOT work was a view through the lens.

Flash fired as expected and when you 'reviewed' new images the LCD showed completly black images inside a frame with a new frame number.
post #18 of 25
Quote:
Originally Posted by crgildart View Post
I don't by cameras without a through the lens view finder in addition to the LCD cause the LCD is worthless outdoors. Cannon is one of the few brands that have that in the less expensive (< $400) models.
crg, just a little correction for you - "Through the lens" is used to mean that it works off the same lens that the photo is taken with (such as in an SLR). What you're actually talking about is an optical veiwfinder. And I agree with you, I wouldn't buy a camera without one.
post #19 of 25
Thread Starter 
Quote:
Originally Posted by Wear The Fox Hat View Post
crg, just a little correction for you - "Through the lens" is used to mean that it works off the same lens that the photo is taken with (such as in an SLR). What you're actually talking about is an optical veiwfinder. And I agree with you, I wouldn't buy a camera without one.
The SD 750 is the second camera I purchased with point and shoot while skiing in mind. The first one I did just that, bought an SD 1000 that does have a viewfinder, ended up giving that to Ginger when we were out there for christmas last year and replaced with the SD 750 which does not have an optical viewfinder.

For skiing, I have not missed the viewfinder. And for the rest of the time---well, maybe once in a while I wished there was an optical viewfinder---but not often enough to regret the purchase. There was a time, before digital, when I would never consider using anything but a thru the lens camera of one sort or another. For my purposes now---not so much of a 'make it or break it' feature.

Just my discounted .02
post #20 of 25
Thread Starter 
Well, camera is back and working again, 'replaced optical assembly" is all it says.

So! just over a week to ship and repair, thats OK by me
post #21 of 25
Great! I always like the word "Replaced" when getting repairs back. Never liked the word "Adjusted".

Was it an official Canon Service Center that did the work or someone else?

.ma
post #22 of 25
Thread Starter 
Quote:
Originally Posted by michaelA View Post
Great! I always like the word "Replaced" when getting repairs back. Never liked the word "Adjusted".

Was it an official Canon Service Center that did the work or someone else?

.ma
748 miles away at closest canon repair facility somewhere in Ohio!

sesm to work fine now!
post #23 of 25
Quote:
Originally Posted by crgildart View Post
I don't by cameras without a through the lens view finder in addition to the LCD cause the LCD is worthless outdoors. Cannon is one of the few brands that have that in the less expensive (< $400) models.

I guess it is also worthless if the crappy camera LCD breaks all together! I haven't had that issue but will send it back if I do. Thanks for the heads up.
You either get an SLR, though the lens, or on a point in shoot you looked though an optic to see whats going on, it might take a picture of what you are looking at. They rarely are lined up the same, or you will sometimes see more though the viewfinder then what actually is being taken, cause you are not looking though the lens, you are looking though a view finder.
The Cannon sd750 has a great screen on it. I bought it over some of the other ones on the shelf because it had a big screen!!!!!! You can see the screen practically anywhere but really intense sunlight, then it gets a little hard to see.

Quote:
Originally Posted by Wear The Fox Hat View Post
crg, just a little correction for you - "Through the lens" is used to mean that it works off the same lens that the photo is taken with (such as in an SLR). What you're actually talking about is an optical veiwfinder. And I agree with you, I wouldn't buy a camera without one.
Like I said, view finders generally do not view what your actually taking. It's just a good guess. And with the technology the way it is, why are you getting upset at a camera which is giving you a though the lens look on a 3inch LCD Screen, as opposed to a hard to see image though a view finder which might not line up the picture the same?

Quote:
Originally Posted by skier_j View Post
The SD 750 is the second camera I purchased with point and shoot while skiing in mind. The first one I did just that, bought an SD 1000 that does have a viewfinder, ended up giving that to Ginger when we were out there for christmas last year and replaced with the SD 750 which does not have an optical viewfinder.

For skiing, I have not missed the viewfinder. And for the rest of the time---well, maybe once in a while I wished there was an optical viewfinder---but not often enough to regret the purchase. There was a time, before digital, when I would never consider using anything but a thru the lens camera of one sort or another. For my purposes now---not so much of a 'make it or break it' feature.

Just my discounted .02
Technology is moving beyond the view finder stages. Your either SLR or Point and Shoot at the moment. Twin Lens Reflex camera's are still used, but this is basically the same thing your getting with a compact point and shoot with a view finder. They still are handy, but i'd rather not squint though the view finder when I have a very nice screen.
post #24 of 25
Quote:
Originally Posted by Talyn View Post
And with the technology the way it is, why are you getting upset at a camera which is giving you a though the lens look on a 3inch LCD Screen, as opposed to a hard to see image though a view finder which might not line up the picture the same?
...

 

Three reasons why I like a viewfinder:

1. You have the camera right up close to your eye, so as you move your head, the camera is always moving at the right pace and angle as your head. This is particularly useful if you're tracking a moving object. Compare that with using the LCD screen, where you have to hold the camera away from your eye to be able to see the screen.

 

2. If you are taking a lot of photos, or in very cold temperatures (e.g. when skiing), the LCD drains the battery, so the ability to switch it off and save battery power can make a difference between taking a photo and not taking it.

 

But the main reason is this:

3. In bright light (e.g. when skiing), LCD screens can be very difficult to see. They can also appear blank if you are wearing polarised lenses (such as on sun glasses or goggles). In those situations, you need an optical viewfinder, or you don't get the picture.

post #25 of 25
I am experiencing the same problem you had with your camera.  Would you mind telling me how much Canon charged you to repair it?  Thank you for posting your experience with this.  It was SO helpful.  I'm so frustrated by the problem.   I haven't abused the camera at all and the problem occurred between shots; in an instant.
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