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USPS is staffed by clueless idiots.

post #1 of 14
Thread Starter 
Ordered some discount stuff from GeearDirect last Thursday and had it shipped priority(2-3 day delivery) from NM. Tracking kept saying 'no information' until this morning when it said, 'Delivered to Postal Location.'

Called post office to confirm it would be on the truck today. Am on my vacation and am leaving tomorrow for a trip. Getting someone who spoke English and understood what I was asking was difficult. Local post office said they see no inventory with my tracking number. Asked where the pakacges is. Reply was a sarcastic "I don't know, sir", like I was bothering them. Asked who could tell me. Was told to call ask-usps.

They were eqully as clueless and told me it was "delivered to postal location." I asked what location as my post office says they have nothing. Again, "I dunno." Asked what the point is of a tracking system if they dont update it with any meanginfull info. Was told to call their support line if I want to file a complaint.

Dumb idiots. Fora all I know, it could be in Alaska.
post #2 of 14
Sounds like you got what they call "Delivery Confirmation" service. That's all it is.

The peeps in the little runt Post office near my house argue with me every time I use one of their services, because it is out of the ordinary for them. Once they even tried to refuse a fixed-rate pre-paid box because they had never seen the triangular shape before. In spite of the USPS logos stamped all over it.

OTOH, the ones near work not only are highly trained by the insane volume they manage each day, but actually do bend over backwards to help me out. I was trying to get some skis longer than 210cm out one time and the local PO refused to take it three times. Several repackagings later I took it to the one at work and the guy just grinned, ran the tape over the part of the box with the ski tails in it, and punched it through, just under maximums.
post #3 of 14
I sent boot to Utah recently and a pair of poles to Japan. Guess which took less time to reach its destination......
post #4 of 14
Possibly it's a recurrence of this problem reported last April:
from: http://cbs2chicago.com/watercooler/p....2.694248.html
Quote:

Postal Workers Attacked By Wild Turkeys

MADISON, Wis. (AP) ― Rather than rain or snow, or even dogs, postal workers in a West Side neighborhood near Owen Conservation Park are being pestered by wild turkeys this spring. Mara Wilhite, manager of the Hilldale Station Post Office, said she expected to deal with all manner of issues when she went to work for the U.S. Post Office. But that was not one of them.

"Just when you thought you'd heard it all," she said.

About five to 10 of the birds have been pecking at the postal workers as they make their rounds, and some of the birds have attacked the letter carriers with the sharp spurs on their legs. One of the birds went through the open door of a mail truck and scratched the driver.

Wilhite sought help in the matter from Eric Lobner, regional wildlife program supervisor for the state Department of Natural Resources.

Lobner said the behavior is clearly tied to the breeding season, which started recently and runs through about mid-May.

Color plays an important role in turkey breeding, he said, with the color of the male's head during mating season changes from gaudy blue to white to red. Lobner speculated that perhaps the turkeys are attracted to the red, white and blue postal trucks.

Postal workers were armed with water pistols. But Lober said that, while the squirts of water worked for a while, the turkeys now seem accustomed to it.

Some workers have been using long sticks to fend off the birds, he said, adding that he will meet with Wilhite next week to discuss other possible solutions.

Part of the problem, Lobner said, is that residents around Owen Conservation Park around the Parkwood Hills neighborhood may be feeding the turkeys, which makes the birds less afraid of humans. He said pamphlets have been circulated in the neighborhood to discourage people from feeding the birds.

(© 2008 The Associated Press)
Maybe they used your skis to fend off the birds and they got a little..well...damaged...
post #5 of 14
Definitely depends on the post office you're dealing with. I've had terrible experiences with FedEx and UPS as well, so it's not like private carriers are immune.

In general I've found USPS Priority Mail service with delivery confirmation to be fast and reliable.

Regarding the OP's call to the USPS... they're basically looking at the same information you can get from the tracking website. If it was delivered to the local PO and they lost it or screwed up the tracking, there's not much the national office can easily do to help you.
post #6 of 14
When you have a company that does not have to make a profit, everybody stops caring and no one is accountable. Maybe if they stopped making 9 zillion kinds of different stamps they could concentrate on actually delivering the mail.
post #7 of 14
Quote:
Originally Posted by mudfoot View Post
When you have a company that does not have to make a profit, everybody stops caring and no one is accountable. Maybe if they stopped making 9 zillion kinds of different stamps they could concentrate on actually delivering the mail.

What he said.

Unlike others, I've had zero problems with FedEx or UPS.
post #8 of 14
I have been in the freight delivery biz for quite some years. If they don't lose it then it's prolly damaged. Sometimes I wonder how the lights come on in America every morning. It's really frustrating for the drivers. There the ones that get all the flack. Go International then it really gets to be a mess........
post #9 of 14
Quote:
Originally Posted by mudfoot View Post
When you have a company that does not have to make a profit, everybody stops caring and no one is accountable. Maybe if they stopped making 9 zillion kinds of different stamps they could concentrate on actually delivering the mail.
Stamps = fundraising T-shirts, gotta print new ones for each telethon.



BTW good luck finding the accountable person in for-profit large-contract firms.
post #10 of 14
The classic was a USPS delivery person taking a UPS delivery and it got shipped back to a supplier......twice.
post #11 of 14
Did this person help you at the post office?



Dennis
post #12 of 14
Quote:
Originally Posted by Denny1969 View Post
Did this person help you at the post office?



Dennis
No, it was this guy

post #13 of 14
Quote:
Originally Posted by Alpinord View Post
The classic was a USPS delivery person taking a UPS delivery and it got shipped back to a supplier......twice.

While standing in line at USPS to mail the aforementioned package to japan, a UPS guy made a delivery to the post office!
post #14 of 14
Don't mess with the postal workers...they have a reputation.
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