Originally Posted by deliberate1
Mudfoot, pulled the boots out, and then the liners. Only thing I found under the liner was a thin, black rubber "footboard." It is seems quite attached to the shell. It is pretty much flat (no real instep).And it has the shell size inscribed on it. Is there another footboard (the squishy one, or not) that goes on top of this and directly under the liner? Honestly do not remember replaceable foot boards coming with the boot. That might be part of the problem. Tx
And Philpug, any details on the Proton Surge? Tx
That's it. It's black, flat, and has the size in big numbers at the heel. If you just press on the top of it you can feel if it is a little squishy or solid. You remove it by prying up around the back of the heel. It has a part on the bottom of the heel that fits into a hole in the shell, and the shell has two posts the stick up into the footboard so it doesn't shift while you are skiing. It should pop out with a little upward pressure. I switched mine back and forth a couple of times.
The Krypton Cross comes with only the soft footboards and soft tongues. The Pro comes with both stiff and soft tongues and footboards, but should have had the solid footboard and stiff tongue installed when they came from the factory. You get a bag with the forward lean wedges, cuff stiffeners, and extra tongues and footboards with the Pros.
It sounds like you have the Cross model if you didn't get the extra tongues and footboards. The solid footboards make a difference in the fit, but it's not huge. You should check with Phil and see if he has access to a set of the solid footboards in your shell size, or talk to your local dealer. You might put a post up here to see if anybody has a pair they are not using.