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giro bluetooth wireless headphone helmet kit by motorola

post #1 of 12
Thread Starter 
Niche product warning
The Bad: HORRIBLE customer service/info from Giro, lackluster sound
The good: Product works, easy interface

Long story short I contacted Giro 4 times about this product and from the sounds of it they do not even know they actually carry it. Perturbed I ordered it anyway (this is the unit that msrp's for 200) so it is the completely bluetooth wireless system that comes complete with stupid headphones. Like I said the good part is that it works well I can now control all functions of my cell phone (which will be changed for an MP3 player as I do not take calls on the mtn.) via an easy to use interface located on the earpads (yes can be used with gloves) what I am wondering is...does anyone else notice how sound quality has gotten crappier and crappier with convenience? Is it the limits of bluetooth or that the actual speaker itself inside the headphone is a great way to cut costs that no one will notice? All and all despite Giro's attempts to completely ignore me the product itself (although made by motorola carries giro tagging) is usuable and functional.
post #2 of 12
I have the kit.
I used the BT with my phone but run a wire for my ipod.

Works great and sound is terrific. I initially ran music through BT as well but that sounded awful.

Have you tried listening to music via the wired connection?
post #3 of 12
Quote:
Originally Posted by The Squeaky Wheel View Post
I have the kit.
I used the BT with my phone but run a wire for my ipod.

Works great and sound is terrific. I initially ran music through BT as well but that sounded awful.

Have you tried listening to music via the wired connection?
I like this system a better than the former one that was mentioned, it is 40% of the price and does not make you look like Princess Leia wearing it.
post #4 of 12
Quote:
Originally Posted by Philpug View Post
I like this system a better than the former one that was mentioned, it is 40% of the price and does not make you look like Princess Leia wearing it.
Actually, I use the Princess Leia kit for the BT phone.

Picked up the Fuse/BT kit on Tramdock for around $130 (retail $350ish).

The deal was too good to pass up and I needed a new helmet anyway.

The BT phone is flawless but playing music through my Treo via BT sounded awful so I run the accessory cord for the ipod.

If I hadn't needed the helmet then I would just have gotten the wired kit. I also prefer the more streamlined look.
post #5 of 12
I have the BT kit that has the wire for the ipod and BT for the phone. My problem is that I have been through three cables. They break from the cold. They need a material change. The ipod sound quality though BT for the iPod is expected to be poor. BTW.
post #6 of 12
Quote:
Originally Posted by Puck it View Post
My problem is that I have been through three cables. They break from the cold. They need a material change.
Interesting. I haven't had any issues although mine is still fairly new.

Have you tried an aftermarket cable from someone like Radioshack? Or are you getting replacements from Giro (and if so, how are you getting them?)
post #7 of 12
Quote:
Originally Posted by The Squeaky Wheel View Post
Interesting. I haven't had any issues although mine is still fairly new.

Have you tried an aftermarket cable from someone like Radioshack? Or are you getting replacements from Giro (and if so, how are you getting them?)

I have replaced the one from the helmet to the mic with a Radio Shack cable. This is the one that went first. This was easy to replace/ Both ends have mini plugs. The other cable is a micro to mini plug cable. I can not find this and the only solution at Radio Shack is a long adapter. I have called Giro and they send new ones. I keep telling them that the material does not cut it on the cold. No luck though.
post #8 of 12
Consider giving these guys a call. I've bought a lot of audio stuff from them over the years. Quality is top notch and they'll do custom work. Plus, they're relatively cheap

http://bluejeanscable.com/index.htm
post #9 of 12
Quote:
Originally Posted by The Squeaky Wheel View Post
Consider giving these guys a call. I've bought a lot of audio stuff from them over the years. Quality is top notch and they'll do custom work. Plus, they're relatively cheap

http://bluejeanscable.com/index.htm
They did not have one. Soundprofessionals did though.
post #10 of 12
Quote:
Originally Posted by The Squeaky Wheel View Post
Consider giving these guys a call. I've bought a lot of audio stuff from them over the years. Quality is top notch and they'll do custom work. Plus, they're relatively cheap

http://bluejeanscable.com/index.htm
They did not have one. Soundprofessionals did though.
post #11 of 12
Quote:
Originally Posted by Bingers View Post
what I am wondering is...does anyone else notice how sound quality has gotten crappier and crappier with convenience? Is it the limits of bluetooth or that the actual speaker itself inside the headphone is a great way to cut costs that no one will notice?
When I notice things like this, I remind myself that I'm on top of a mountain in the middle of (next to) no where and I can talk on a phone or listen to my mp3; each waying only a few ounces.

I then remember that less than 30 years ago to do the same I would need a satchel to carry the battery for the phone that was the size of a football and I'm sure we all remember what listening to a boom box was like.

I've been in the electronics business for 30 years and it still amazes me.

I wonder if Watson after hearing Alexander Graham Bell said "It works but the audio is crappy."

I do wish though that the sound quality on cell phones and B/T would improve.
post #12 of 12
FWIW, my experience with Giro after having a buckle break on my Omen (and again on my second OMEN) was excellent - immediately responsive. Just FYI.
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