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What to do now....

post #1 of 16
Thread Starter 
So my heelpiece on my Salomon Z12's finally broke completely today while shreddin big sky. I had been planning on replacing them, but was waiting until they were actually destroyed. I had them mounted on some 165 '05 Salomon Guns and they were mounted by, what I thought to be a reputable shop (Joe's Sporting Goods in MN) a little under two years ago, but as I unscrewed the bindings off of the ski, to my surprise the tech had made a large mistake and didn't tell me about it.
http://s496.photobucket.com/albums/rr323/salomongun165/
I just so happens that they were mounted originally in reverse.
The tech then went on to fill the holes and remount them correctly but never telling me about this 'slight' error when I picked them up. I am now planning on remounting them with some other binding then a salomon, but I think I am going to have some trouble, seeing how there is a bunch of holes now to have to work around.
Is it possible I could confront someone at the shop and see if any reparations could be given in lieu of this situation?
I'm not going to go into the shop expecting anything major, but is it even worth going there to see if they can do anything because I had them mounted so long ago?

On another note, now that I have some remounting issues, what would be a good binding to put on the skis that would have the least conflict with the existing holes? Mounting diagrams?
post #2 of 16
Doesn't look like it was mounted backwards, looks more like they used the wrong jig or something at first.
post #3 of 16
Thread Starter 
I measured the distance between the holes for the toes and heels and they are identically spaced with the filled holes, but either way they still messed it up.
post #4 of 16
Try a different make of binding,it might help with getting around the hole problem. No pun intended...I agree w/ karpiel wrong jig.
post #5 of 16
It's fairly unlikely that going back to the shop is going to do anything for you since as you said it was such a long time ago however, at the same time it wouldn't hurt. I would make the situation look as bad as possible, try to get a wheel chair and make yourself look really injured; I'm talking broken legs, hip, the whole deal. Try to pick one of their busier days (i.e. a big sale) and roll in there with your skis. Start screaming about how they screwed up and nearly killed you. As soon as they see the looks of horror on everyone else in the store they'll be much more willing to negotiate
post #6 of 16
Joe's is a good shop, but it looks like a tech tried to cover a mistake. Take them back and talk to them. I'm sure they'll try to make it right. Looks like they used a wrong jig - maybe a work ticket got mixed up. Bad deal though - if you're a tech, you ALWAYS come clean. It'll save you a customer.

No point in going in and making a scene however, as noob in the post above said. It doesn't get you anywhere, and makes bad situations worse. That's just DUMB. Grow up a little.
post #7 of 16
Quote:
Originally Posted by axebiker View Post
Joe's is a good shop, but it looks like a tech tried to cover a mistake. Take them back and talk to them. I'm sure they'll try to make it right. Looks like they used a wrong jig - maybe a work ticket got mixed up. Bad deal though - if you're a tech, you ALWAYS come clean. It'll save you a customer.

No point in going in and making a scene however, as noob in the post above said. It doesn't get you anywhere, and makes bad situations worse. That's just DUMB. Grow up a little.
apparently they don't have a sense of humor in the people's republic of minnesota
post #8 of 16
Assuming the holes are still good, the best thing to do would be to mount new Salomon bindings -- saves a lot of aggravation on many fronts. It should not be a problem to reuse the holes as long as they were not stripped out during installation or torn out while skiing.
post #9 of 16
Thread Starter 
Quote:
Originally Posted by skier219 View Post
the best thing to do would be to mount new Salomon bindings...
Thats, what I was thinking of doing with some helicoils.

What bindings that Salomon makes have the same mounting pattern as the Z12, but are not going to break like the Z12's?
post #10 of 16
Quote:
Originally Posted by dynamite196 View Post
apparently they don't have a sense of humor in the people's republic of minnesota
WRONG!! Evidently we want Al Franken as a Senator...

post #11 of 16
Quote:
Originally Posted by MSUBozangelas View Post
Thats, what I was thinking of doing with some helicoils.

What bindings that Salomon makes have the same mounting pattern as the Z12, but are not going to break like the Z12's?
Helicoils might work. STH 14's would probably be the way to go.
post #12 of 16
Quote:
Originally Posted by MSUBozangelas View Post
Thats, what I was thinking of doing with some helicoils.

What bindings that Salomon makes have the same mounting pattern as the Z12, but are not going to break like the Z12's?
Take a good look at the holes -- if the threads look clean, I wouldn't even bother with helicoils (there is a tradeoff to opening the hole up to a larger diameter).
post #13 of 16

bindings

First, take them back to Joes and ask them what they should do to make this right. they might suprise you. Never hurts to ask.
post #14 of 16
Quote:
Originally Posted by axebiker View Post
Helicoils might work. STH 14's would probably be the way to go.
Different screw pattern...
post #15 of 16
Quote:
Originally Posted by spindrift View Post
Different screw pattern...
Yeah - my bad.
post #16 of 16
Quote:
Originally Posted by spindrift View Post
Different screw pattern...
Different toe pattern, same heel pattern.
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