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Atomic heel failures

post #1 of 22
Thread Starter 
I have some Atomic Race 412's from like 04-05 both heels have failed, the first one the shop had a replacement 614 heel he gave me then about 10 days of skiing later the other 412 heel failed.
The shop mgr. said he'd sent dozens of the Atomics back for the same thing. He's trying to get some replacements from Atomic.
Then numerous fellow racers, have had similar heel failures with Atomic both 412's and 614's.


I need to get some Race 614's for some Atomic SL12 skis but wonder how common this failure has been and if I should look for some 08-09 bindings in the hopes that whatever problems they had a few years back have been solved.

What's the story on this? How long will Atomic warranty these?
post #2 of 22

I've personally never had...

Quote:
Originally Posted by Morair View Post
I have some Atomic Race 412's from like 04-05 both heels have failed, the first one the shop had a replacement 614 heel he gave me then about 10 days of skiing later the other 412 heel failed.
The shop mgr. said he'd sent dozens of the Atomics back for the same thing. He's trying to get some replacements from Atomic.
Then numerous fellow racers, have had similar heel failures with Atomic both 412's and 614's.


I need to get some Race 614's for some Atomic SL12 skis but wonder how common this failure has been and if I should look for some 08-09 bindings in the hopes that whatever problems they had a few years back have been solved.

What's the story on this? How long will Atomic warranty these?
...any problems, but you're right...there have been more than a few 412 and 614 heel failures. I would guess that Atomic is aware of the problem, and has probably tuned up the 08-09 bindings...but I don't know that for a fact. I think it's because the 614s and 412s are largely plastic, whereas the 1018 heels, which are made out of metal, never fail...
post #3 of 22
I had the same problem with the same vintage bindings. I replaced the bindings with a new set and they wore out in less than one season. The shop I deal with no longer will carry Atomic because of this lack of durability. It is very upsetting to come over a ridge and get some air, like 1 foot or 2 and have the ski fall off while you are airborne. All in all I wore out 3 pair of Atomc bindings in 3 seasons. I now use Tyrolia and Marker, and have not had problems with them wearing out.
post #4 of 22
Thread Starter 
I talked to the product director at Atomic.
He acknowledged they had problems, but claimed it was on w/ the 412 and that the 614 didn't have the issue.

I could only speak 1st regarding the 412, but have seen others w/ the problem w/ 614s

Does anyone have any 1018s for a super price?
post #5 of 22
We have numerous pairs and I mean many pair of 6.14's. Have never ever had a problem. the problem as I understood was limited to 4.12's of certain vintage only.

Understand the 10.18 DIN begins at 10 and goes to 18. if you are cool with skiing at a DIN of 11 or 12 minimum then go for it.

If not find a pair of 6.14's.
post #6 of 22
Quote:
Originally Posted by Atomicman View Post
We have numerous pairs and I mean many pair of 6.14's. Have never ever had a problem. the problem as I understood was limited to 4.12's of certain vintage only.
That was my understanding as well. I have had the problem on a set of 412s (but not with the replacement) but not seen any issues on several pairs of 614s and one pair must have 120+ days on them. I also thought the problem had been resolved from about 2003/4 on but I could be wrong on that
post #7 of 22
Quote:
Originally Posted by ScotsSkier View Post
That was my understanding as well. I have had the problem on a set of 412s (but not with the replacement) but not seen any issues on several pairs of 614s and one pair must have 120+ days on them. I also thought the problem had been resolved from about 2003/4 on but I could be wrong on that
I thought that was old news too. I had one pair of 412s of that vintage kick the bucket out of numerous 412s, 612s, Neox, and Race versions of several vintages. Atomic promptly replaced it even though it was out of waranty.
post #8 of 22
Atomic bindings recall:

http://www.skiracing.com/index.php?o...982&Ite mid=2

Monday, 29 December 2008
Atomic Skis and the U.S. Consumer Product Safety Commission announced last week a voluntary recall of alpine ski bindings. The organizations are recalling about 125,000 units that were sold in the U.S. and 1 million that were sold abroad.

The bindings were sold nationwide from 1998 through 2005 for $150 - $350.

Reports show that the binding’s heel housing can crack, release unexpectedly and cause skiers to fall and potentially injure themselves. Atomic has received four reports of injured customers, with injuries ranging from a concussion to a knee injury.

Only bindings made between 1998 and 2002 have been recalled. The year the product was made is located on the underside of the heel lever.

The recall affects the heel pieces of the following Atomic alpine ski bindings: Race 310, Race 412, RaceRace 310, RaceRace 412, Xentrix 310, Xentrix 311, Xentrix 412, C310, C311, C412, CR 310, CR 412, R 310, R 412, SX 310, SX 412, Device 311, Device 412, Centro 310, Centro 412, and Dynamic ADX 312, RD10, X412, Centro 412.

Owners of the bindings are being instructed to contact Atomic Ski USA toll-free at (888) 535-7555 between 8 a.m. and 4 p.m. MT Monday through Friday; e-mail consumerserviceUS@atomicsnow.comThis email address is being protected from spam bots, you need Javascript enabled to view it or visit the their Web site at www.atomicsnow.com.
post #9 of 22

Old news.

Quote:
Originally Posted by Richie-Rich View Post
Only bindings made between 1998 and 2002 have been recalled. The year the product was made is located on the underside of the heel lever.
That is the heel lever date not the housing date.
post #10 of 22
Quote:
Originally Posted by comprex View Post
That is the heel lever date not the housing date.
So where is the housing date?


My wife's skis have Device 311 and may be affected.

All the rest of our skis are predominately 10.18's a couple of 6.14's and 3 Neox!
post #11 of 22
Quote:
My wife's skis have Device 311 and may be affected.
1. check lever date for 1998 - 2003

http://forums.epicski.com/showthread.php?t=77301

2. check for ornamental arc on housing under lever
3. If both 1 and 2 then heel housing date needs to be checked.


Quote:
Originally Posted by Atomicman View Post
So where is the housing date?

525x525px-LL-vbattach4566.jpg
post #12 of 22
The heel lever and housing both are marked in the circle:arrow pointing to 1: larger symbols of 0|3. I guess they are kosher???

Thanks!!!
post #13 of 22
Quote:
Originally Posted by Atomicman View Post
The heel lever and housing both are marked in the circle:arrow pointing to 1: larger symbols of 0|3. I guess they are kosher???

Thanks!!!
Kosher...oy.
post #14 of 22
Quote:
Originally Posted by Philpug View Post
Kosher...oy.
Kosher... Ya mean: Oy Vay!

Pugliese... Don't be a culo!
post #15 of 22
Device 412s on my C9:18s. Both date stamps 01. Better go have a word with the shop people.
post #16 of 22
Process is fairly simple. The the shop will inspect the heel then send a form into Atomic. Atomic will send a replacement heels along with a credit to remount the heels. Then the recalled bindings will be sent back to Atomic.
post #17 of 22
And the wider question: now that Salomon and Atomic have shared off production of skis (Atomic factory) and boots (Salomon), are Atomic bindings on their way out?
post #18 of 22
Quote:
Originally Posted by prickly View Post
And the wider question: now that Salomon and Atomic have shared off production of skis (Atomic factory) and boots (Salomon), are Atomic bindings on their way out?
I hear there is an all new binding coming. There is still the Neox and the 4Tix. I still think the Neox, although heavy..is a solid binding. The 4Tix is a low level binder.
post #19 of 22
Evox, FFG and XTO are all Sollies anyway.
post #20 of 22
You mean Salomon is already making Atomic bindings?
post #21 of 22
Quote:
Originally Posted by prickly View Post
You mean Salomon is already making Atomic bindings?
Yes. Or Atomic are rebadging Salomon bindings. Whatever you want to call it...

http://www.atomicsnow.com/int/home/p...gs/junior.html
http://www.atomicsnow.com/int/home/p...dings/ffg.html
http://www.atomicsnow.com/int/home/p...dings/xto.html

Look familiar?

Neox, 4Tix and the Race bindings are still Atomic originals (or ESS descendants, if you like).
post #22 of 22
Woohoo, I've had a bum set of skis due to a heel issue from 18 months ago, guess they are going back into service after this
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