I have recived many e-Mails like that
Even for Banks where I do not have an account.
A bank will never send an E-Mail like that.
On another Note I wanted to put out a kudo to Wells Fargo.
I do my banking with Wells Fargo, They are not perfect but they made me very happy a few weeks ago.
I got off work and was rushing Downtown to meet yp and enjoy Street Vibrations.
I stopped at the Wells Fargo ATM to get some cash.
I was chatting with someone while using ATM
Put in card, enter Pin press the quick button 300$
Card comes out, I grab my card shove it in my pocket and walk back to the car.
Get to the Bar, order drinks, reach in pocket for money (NO CASH)
Then I remember did not get CASH from ATM machine (Walked away and left it there)
So from the Bar I call Wells Fargo, Teller goers to check if money was turned in?
NOPE, she gives me an ATM number and tells me to call another 800 number
I explain what I did.
Dude at Wells Fargo says no problem.
Say they will review Tape at the ATM of me using the ATM
Says if you did not reach down and take the money from the Machine (The transaction was not complete (If you did not receive money) WE WILL CREDIT YOUR ACCOUNT
WOW so The following Wednesday 300$ is put bank into my checking account.
I never expected an easy positive result for such a bone head move.
Maybe all banks would do this?
BUT THANK YOU Wells Fargo for such a positive experience after such a bone head action