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How would you react? - Page 2

post #31 of 40
Ice,

I'm not quite sure where you are going with the story about the skis, buying, tuning, etc., but if you are skiing 3 days a week at Hunna, especially week days, that ain't too shabby! Good place to ski during the week. I'd rather ski on the BQE on weekends, though.
post #32 of 40
Thread Starter 
The only reason I mentioned the skis was because someone suggested I go to the snowbird ski shop for boots, on the very same day I took my skis in there to be sharpened.
I picked them up yesterday and skied on ice all day. Snowbird did an excellent job of sharpening them, none of the problems created by the other place remained.

It seemed like a funny coincidence. I was going nowhere with it until someone decided that I had bought the skis in the same shop that cheated me on the boot sale (not true), and got stupid with me here.

I may buy my next pair from the discount shop on Long Island; I just won't let them near the skis once I get them safely out of the shop.

It is time to kill this thread. I tell everyone I ride the chair with about the actions of the shop at Hunter, and I intend to keep on doing that until the end of the season.
post #33 of 40
Thread Starter 
The resolution of the situation.

After one of the employees of the ski shop was honest enough to tell me that they'd sold me boots that were the wrong size (he was not the one who sold them to me), the store gave me a credit for the price of the boots, towards a new pair.

In the final analysis, I think the integrity shown by that one employee, and the willingness of the shop to make things right, speaks well for them.
post #34 of 40
Quote:
posted by Thelceman:
I got a great deal on my K2 skis last season, and don't regret the purchase. I'll sharpen them myself from now on.
I only took them back for the free waxing and sharpening because it was available ; it had NO effect on my decision to buy my brand new K2 skis with bindings for $300, including tax. I actually didn't realize they were offering free sharpening until after I bought them, and they handed me the card.
Why pass up the free service if it might be adequate? Now I know it isn't.
I'll probably buy my next set of skis there too, possibly Volkl Five Stars... and they will never get a chance to ruin the edges.
Before you call disski "stupid", reread what you wrote. It sounds to me like you'll go back and buy from them.

You're either some kind of troll or from New York. :
post #35 of 40
Thread Starter 
No, I bought the skis at an entirely different shop from where I bought the boots.

They screwed up my edges when I returned for the 'lifetime free sharpening'; but it's ok, I got them straightened out. I'm sure the guy who sharpened them thought he was doing a good job. Free sharpening was not a factor in my decision to buy. I didn't even know about it when I bought, then they handed me a card good for free sharpening and waxing, at the cash register.

And I would buy more skis from the same shop, the prices are excellent. The bindings release, etc. I will just take responsibility for my own edges.

Obviously, where I messed up here, was in mentioning my ski problems in the same thread as the boot issue... this created the false impression that I'd bought the skis and boots from the same shop. And then it appeared that I'd do business again with the shop that sold me the boots... one error leading to another.

And the only reason I reopened this old thread was to be fair, and tell everyone what the shop at Hunter had done to correct the boot problem.

If you ski at Hunter or Wyndham, Snowbird ski shop is the place that fixed my edges for me. They have locations near both mountains, and even I don't have a bad word to say about them (so you know they must be good).
post #36 of 40
No wonder I was confused.
Too many things goin on all at once.
post #37 of 40
You know IceMan, if I had as many problems with everything associated with this sport as you've had, I'd consider doing something else with my time.
post #38 of 40
Thread Starter 
I guess you've never had a chance to learn about the way men do things, Coach.

We find enjoyment in our sports, such as skiing, and speak up about the dishonesty of people like you, and some, only some, of the people who sell and service equipment.
We know that there's always someone like you, lurking, ready to attack us, but we follow a higher standard, and accept the harassment we get for telling the truth.

As a Christian, I have a personal responsibility to warn others about situations that may harm them, even if it means taking some abuse online.
post #39 of 40
Quote:
Originally posted by TheIceMan:
I guess you've never had a chance to learn about the way men do things, Coach.

We find enjoyment in our sports, such as skiing, and speak up about the dishonesty of people like you
3 points:

a. Working things out as a man, in my book, means confronting and working through things face to face and not hiding behind a keyboard while you trash others and their business.

b. Please cite your examples of my dishonesty as you've quoted above: "...the dishonesty of people like you". You have none.

c. Your're an idiot and I don't argue with idiots as they drag you down and beat you with experience.

Is anyone else out there still surprised this guy is unhappy with his bootfitter. My take is he's just unhappy, period.
post #40 of 40
Quote:
Originally posted by TheIceMan:

As a Christian, I have a personal responsibility to warn others about situations that may harm them, even if it means taking some abuse online.
As a Christian I think you also have a responsiblity to deal with and be up front with those you choose to do business with. Try to work things out with your vendors or businesses before "trashing" them on line. It's unfortunate that you feel he did not do a good job for you, but the majority of people that have made mention of both GMOL and U.S. Orthotics tell me that both of these businesses do good ethical work. They do make mistakes and will fix them but you need to work with them, not complain about it somewhere else and expect them to "read your mind" that you are unhappy or not getting what you expected.
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