Originally Posted by eyecon82
I got in a pretty heated exchange with one of the corporate managers who now refuses to speak with me (she was very stereotypical)...I couldn't hold the urge not to fire back anymore. I then told her that I was advising an attorney. She then said that she could no longer speak with me as a result and promptly hung up the phone. 2 call backs ended up with the same result. So..now they won't even talk to me and the local store know me by now and refer me to corporate with any issues
They are pretty business-dumb too since they lost a customer who buys around $1000 a year worth of goods from them on an average basis.
Anyone have any suggesions?
Suggestions - yeah - get over it. If you're really an ER doc, having the amount of time to dedicate to this, even in this forum seems VERY suspicious. The principal - yeah, I know, the principal - so don't go there - end of story. Gheesh.
And sure, you're a gem who connects well with everyone, but before in your conversation you had a "pretty heated exchange and couldn't hold the urge to fire back" to someone you refer to as stereotypical. She apparently returns the "compliment" and you're all hissy.
Years back the rhyme went "sticks and stones can break my bones, but names can never hurt me". Now, we go all apoplectic at the nerve of anyone who would do such a dasterdly thing as call someone a name and invoke the dirge of early 21st century "society", the LAWYER who will intercede and cause large amounts of grief on both sides (as long as it's rewarding to him or her) to recall the horror, anguish and grief someone had to endure for so many years, and many never be the same after being called a NAME - ENOUGH.
Look, you are now the proud owner of a new jacket. They don't want you back there, as apparently you are a chronic returner. Yeah - you buy $1k / year and return much of it apparently - not an all-star as far as they're concerned. Many stores are now into this type of policy with chronic returners. Something to consider on your part.
I've found Dick's to be fine for many of the things I buy as sports commodities. They were even very accomodating as far as putting some skis away for me prior to an upcoming sale. I have returned things - they have been fine - no problems - with no receipt I got a store credit. I even had to return some boots after a fair amount of time for one of my kids after finding that there were two "lefts" in the box - no problem - just a couple of chuckles. But I'm not a chronic returner. You say yopu don't have the tags, but you never mentioned the receipt. Hmmm.
Get over it. If you're really an ER doc, you don't have the time to be doing all this exteraneous crap, and going on in excruciating detail regarding this apparently life-altering event. For a $250 jacket? Please. Just get over it already.