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Payless car rental

post #1 of 20
Thread Starter 
Hi all;
Has anybody had experience with Payless? Their prices in Denver are half of the others. Too good to be true? I'm going in early Feb and have a car with Thrifty and would change if I hear good reports.
Thanks!!
post #2 of 20
Thanks for the tip. I found this:

http://www.epinions.com/Payless_Car_..._~1/pa_~1#list

Lots of bad reviews, but most of them seem to be centered in FLA and ATL. DEN got some very good reviews, so I guess it may be ok. I have to rent a car in DEN the last week in March and have been looking for a cheap ride. Don't really care about the vehicle, just has to get me to Breckenridge and a night trip to Keystone.
post #3 of 20
We gave my inlaws a trip to Denver for Christmas. They rented from Payless. My Father in Law is very pleased with the experience.
He ended up renting a 4X4 for 1/3 of the price of any other rental company.
I usually use national, but will likely take a look at Payless when I travel, later this month.
post #4 of 20
Thanks TC

I just joined the Payless Perks (free) and got another $11 off the rental.
post #5 of 20
I've used a bunch of different car rentals out of Denver. I've been really pleased with Enterprise and have used them three times.
post #6 of 20
T- Square, that is funny.
When I flew into Burlington for ESA, with flight problems, Enterprise refused to hold my reservation.
After they canceled my reservation, they tried to rent me the SAME CAR for one less day but $198 more!:
Their reason was because my original reservation was made before the current rates were established, hence I'd have to pay the new rate for the new reservation.
Needless to say, I explained to them that I'd be shopping for a better price. Found one at the National counter.
post #7 of 20
Trekchick. That is pretty unusual for Enterprise in my experience, and I am using a rental car virtually every week. they are normally pretty reliable although I do sometimes find it a PITA when they wnat to give you too much service and walk you round the car etc. Normally I just want to get on my way ASAP. However, their pricing is pretty competitive on my corporate account so I put up with it.

BTW, you realize of course that National is now owned by Enterprise... although they have not yet merged operations.
post #8 of 20
Quote:
Originally Posted by ScotsSkier View Post
Trekchick. That is pretty unusual for Enterprise in my experience, and I am using a rental car virtually every week. they are normally pretty reliable although I do sometimes find it a PITA when they wnat to give you too much service and walk you round the car etc. Normally I just want to get on my way ASAP. However, their pricing is pretty competitive on my corporate account so I put up with it.

BTW, you realize of course that National is now owned by Enterprise... although they have not yet merged operations.
Yea, I know about the merger.
I was a bit surprised with the attitude and actually figured it was the counter employee not the company, but I was not going to pay that much more for a car for one less day.
At the moment, I was sitting in a motel near the Detroit airport, figuring out what I was going to do with my flight options for the next day, and trying to make sure I'd have a car when I got there. You do what you have to do at the moment, ya know.
post #9 of 20
Unlike Avis/Hertz, Enterprise is a "franchise". Meaning each location is privately owned, including their cars. So, depending on your luck, you may find a great location, a terrible location, or anything in between.

The one thing all Enterprise share, is the "repair" rate, which is often considerably lower than anything else. And that's what I've used them for. I've had some really good experience with great cars on a few occasions.

That's why you can't drop your car at a different location than where you rent it. They won't even give you a rate quote for it. And if you have mechanical problem or get into an accident away from the rental location, God help you.

knowing that, they wouldn't be my first choice unless they're significantly cheaper.
post #10 of 20
Quote:
Originally Posted by ScotsSkier View Post
they are normally pretty reliable although I do sometimes find it a PITA when they wnat to give you too much service and walk you round the car etc.
I rented from Enterprise once and they arrived (from 2 minutes away) 45 minutes late (after two phone calls), then insisted upon taking a microscope and detailing EVERY minor scratch, and then, attempting to show me how the car worked.

After now being an hour late for an appointment because of their inability to deliver the car at the appointed time, I had to made it extremely apparent that I wouldn't tolerate any more delays, and knew where all the controls were - it almost got ugly.

First and last time at Enterprise for me.
post #11 of 20
Glad to hear the Denver Payless got good reviews. I have a car rented from them for 3 weeks in February. I noticed the other day that the rate dropped from $189/wk to $85/wk and rebooked, saving over $400! This seems to be only for compact cars however. I noticed also that Alamo has rates listed for economy through full-size cars for under $100/wk. Others seem to be double that or more!
post #12 of 20
Try Priceline.com and bid on a car at a lower price than what you now have from Payless. If you win (and you may) you'll get a car from a major company cheaper!
post #13 of 20
Or check Hotwire as well. And if its a "Hotwire Special Rate" or whatever they call it, click on the link to select a car if you're even close to interested - the actual price is sometimes better than the price they list. Not sure how that helps them rent cars but what do I know about pricing stuff...
post #14 of 20
Quote:
Originally Posted by at_nyc View Post
Unlike Avis/Hertz, Enterprise is a "franchise". Meaning each location is privately owned, including their cars. So, depending on your luck, you may find a great location, a terrible location, or anything in between.

The one thing all Enterprise share, is the "repair" rate, which is often considerably lower than anything else. And that's what I've used them for. I've had some really good experience with great cars on a few occasions.

That's why you can't drop your car at a different location than where you rent it. They won't even give you a rate quote for it. And if you have mechanical problem or get into an accident away from the rental location, God help you.

knowing that, they wouldn't be my first choice unless they're significantly cheaper.
Thats interesting! I have always had good to great service from them except as other mentioned, the 'too much service' thing. I was unaware of 'privately owned' part and will definately take that into consideration in the future.

Once we got a full week out of Denver airport for practically nothing by just telling the guy on return that the car sucked wind. Nothing specific, car ran fine, we just didn't like the car. (We really, really didn't like the car at all---Chrysler magnum RWD wagon w/automated everything in snow country---it was the car version of cousin Eddie in Christmas Vacation, a hulking beast in a leisure suit).

Tried the same tactic in Seattle, just because, and the guy there looked at me like I had three eyes --- so I told him the story, he laughed and still said no to any further discounts.
post #15 of 20
Quote:
Originally Posted by skier_j View Post

Tried the same tactic in Seattle, just because, and the guy there looked at me like I had three eyes --- so I told him the story, he laughed and still said no to any further discounts.
Did you go shopping elsewhere?
post #16 of 20
My Father in Law got back from his trip to Denver. I asked him how it went with Payless. All reports were good. He didn't see any difference between them and any other car rental, except perhaps the upgrade to 4wd was not as expensive as he thought it would be.
For a lot less $$ he got a rental car for nearly 3 weeks.
post #17 of 20
Thread Starter 
Quote:
Originally Posted by Trekchick View Post
My Father in Law got back from his trip to Denver. I asked him how it went with Payless. All reports were good. He didn't see any difference between them and any other car rental, except perhaps the upgrade to 4wd was not as expensive as he thought it would be.
For a lot less $$ he got a rental car for nearly 3 weeks.

Thanks TC!!! I did reserve a 4x4 for my trip to Vail. I'm traveling from a Wed to Wed. For the heck of it, I checked the prices as if I were going a Sat to Sat and it was significantly, (~$100), higher!

Thanks again....I haven't seen prices for a rental this low in many many years.
CB
post #18 of 20
I have used most of the "Major" car rental companies (Hertz, Avis, National, etc.) and several of the smaller ones (including Payless) over the years, and have never had a problem with Payless.

Payless will often not be as conveniently located, or have as "fancy" of a facility, as the bigger companies, but that doesn't really bother me. One of the limitations of the smaller players is that they have a lot less locations than the Hertzes of the world, but if you are in a city where there is a Payless their prices are often much lower than the other companies (On a recent 1-week rental of a minivan in LA, Payless was substantially cheaper than anyone else, and among the vans I had to choose from was a brand new and pretty much fully loaded (by rental car standards) Toyota Sienna). In the past year I have found that Payless and Dollar have had among the lowest prices for my rentals.

If you are going the Payless route it definitely makes sense to join (at no cost) their frequent renter program as that generally translates to a slightly lower price.
post #19 of 20
Hertz Premium..check it out.
post #20 of 20
Just returned from 3 weeks in Summit County Colorado. No problems with my Payless rental for the period. No hassles at check-in or return, pleasant staff, and a bargain ($85/week plus taxes). I would use them again.
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