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Sign of the Skier - Worst shop experience ever - Page 4  

post #91 of 103
1/9/08 at 8:30pm
Thread Starter 
Quote:
Originally Posted by skibomb View Post
Those Mantras not only look mounted off-center, but they seem awfully far back... What mount point did you specify?
I didn't specify a position. I assumed they would mount them center.
post #92 of 103
1/13/08 at 4:09pm
Quote:
Originally Posted by Kid Eh View Post
No I didn't buy the skis there. I never said that I did. I just bought the boots and poles there. It shouldn't make a difference where I bought the skis. They butchered them and are the ones that should have to fix the mess don't you think? I paid extra to have them mount the bindings. Not like they did it for free.
That explains why they mentioned dealing with the rep. They are probably hoping to get a deal on the replacements that are owed you, even if they are not legally bound to.

Maybe Vokl makes a plate that they can mount on the skis with holes in different positions so the can mount the bindings in the correct position.

Back in the old days I used to mount my bindings myself using my dad's old power drill and a piece of black tape on the bit as a depth gage. Now I'm glad that so many skis come with a binding plate already attached and no drilling required at the shop.
post #93 of 103
1/13/08 at 4:28pm
Thread Starter 
Quote:
Originally Posted by Southern Man View Post
That explains why they mentioned dealing with the rep. They are probably hoping to get a deal on the replacements that are owed you, even if they are not legally bound to.

Maybe Vokl makes a plate that they can mount on the skis with holes in different positions so the can mount the bindings in the correct position.

Back in the old days I used to mount my bindings myself using my dad's old power drill and a piece of black tape on the bit as a depth gage. Now I'm glad that so many skis come with a binding plate already attached and no drilling required at the shop.
Well supposedly the rep says I wouldn't be able to get the same ski until August. I don't understand that. I compromised and settled on a different model which he says I'll have by Tuesday. We'll see.
post #94 of 103
1/13/08 at 6:05pm
Quote:
Originally Posted by Kid Eh View Post
Well supposedly the rep says I wouldn't be able to get the same ski until August. I don't understand that. I compromised and settled on a different model which he says I'll have by Tuesday. We'll see.
They probably have all their inventory sold outright or on consignment with the dealers and expect to get back some unsold stuff in the spring.

I remember a few times when I had a problem with a product and had to have it replaced and it wasn't available, the store would upgrade me to the next model up for the same money. Hopefully that's what will happen here. They owe that to you for the time you've wasted.
post #95 of 103
1/13/08 at 6:41pm
I still have unmounted skis from the 1980's in my basement. It was a warrenty replacement and by the time I got them I was skiing on something else. I never could bear to throw away brand new skis.
post #96 of 103
1/14/08 at 3:54pm
Kid Eh, sorry to hear about your bad experience. As a new Toronto arrival trying to find a ski shop I can trust, I appreciate the forum for letting you air your views.

As for me: My first Toronto skishop experience was with Kenmark snowsports. Boo to them, a similar story to yours (albeit with me making a mistake as well). I've spent about $200 at Sign of the Skier in the two months since then, but after your experience I'll try somewhere else. They have the air of a shop that survives on Rosedale parents buying new ski gear for their racer kids.

I'd love to go to the shiny enormous suburban ski stores you've got access to but they're out of my range as I'm a a TTC slacker student no-car chump. I guess I'll switch to Sporting Life across the street unless you could point me to a better option?
post #97 of 103
1/14/08 at 4:00pm
Thread Starter 
Quote:
Originally Posted by anthill View Post
Kid Eh, sorry to hear about your bad experience. As a new Toronto arrival trying to find a ski shop I can trust, I appreciate the forum for letting you air your views.

As for me: My first Toronto skishop experience was with Kenmark snowsports. Boo to them, a similar story to yours (albeit with me making a mistake as well). I've spent about $200 at Sign of the Skier in the two months since then, but after your experience I'll try somewhere else. They have the air of a shop that survives on Rosedale parents buying new ski gear for their racer kids.

I'd love to go to the shiny enormous suburban ski stores you've got access to but they're out of my range as I'm a a TTC slacker student no-car chump. I guess I'll switch to Sporting Life across the street unless you could point me to a better option?
Well the place I now suggest is Corbetts in Oakville. I realize it will be tough to get out there with public transit but if you're buying big ticket items I think it will be worth your while.

http://www.corbetts.com/Store/home.php

If you're just buying small stuff like wax and what-not then any place will do.
post #98 of 103
1/14/08 at 4:06pm
Quote:
Originally Posted by Kid Eh View Post
Well supposedly the rep says I wouldn't be able to get the same ski until August. I don't understand that. I compromised and settled on a different model which he says I'll have by Tuesday. We'll see.
Keep us posted. What model of ski will you be getting and what is it replacing?
post #99 of 103
1/14/08 at 5:17pm
anthill, you might try Skiis and Bikes as well. They have a couple locations in Toronto as well as a store in Collingwood.
post #100 of 103
1/15/08 at 11:00am
Now that I look at it, Corbett's is on the GO train line, and Skiis and Biikes is pretty much the same latitude as SotS, just over on Don Mills...

And Kid Eh, do tell - what are they going to offer you to replace your Mantras?
post #101 of 103
2/6/08 at 6:12am
Thread Starter 
Well the story finally ends. Without re-reading my posts I'm not sure if I haven't mentioned some of this stuff already. It seems the Mantra is nowhere to found. If I wanted a pair I would have to wait until August to I assume get the '09 version. I ended up getting a Volkl Wall instead. Not the brightest bulb am I? I just wanted to be done with the place and that was a ski I was considering in the past so I took it. I now wish I didn't. I should have just waited. Either way I still have a bad taste in my mouth about the whole thing and am in the middle of writing a letter to the owner, or who they said the owner was. Once I got the skis I got the bindings put on at Corbetts. Can't say enough about that place. First class all the way. Thats it I guess.
post #102 of 103
2/6/08 at 5:04pm
****, Kid Eh... I'm sure you could have hit up the forum for some skis to tide you over. I would have lent you my GS skis, no problem.
post #103 of 103
2/6/08 at 6:09pm
Thread Starter 
Quote:
Originally Posted by anthill View Post
****, Kid Eh... I'm sure you could have hit up the forum for some skis to tide you over. I would have lent you my GS skis, no problem.
It's ok. I have a pair of Palmer P02's to use as well. Thanks though.
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