he week before christmas I flew to Jackson Hole(i had a great time!) and used expedia to book my flights. I ran into a problem when I had to change the date of my flight, it would not let me do it over the internet and said I had to call. So I did the operator cancelled my orginial flight and told me to go online book my new flight then call back to verify that I was not getting charged for both flights. All of which I did. Yesterday I receieved my credit card bill and to my dismay I had been charged for both flights! To top it off they refuse to refund my money and claim its my thought I got charged twice, when all I did was do what they told me. Therefore I am encouraging everyone to boycott there service. If you want to you can go to https://www.expedia.com/pub/agent.dll?qscr=fbak&&zz=1074028322927&&&zz=1074028 323358 to tell them you wont' be using there service. They will respond with some bull$#@% stock answer that doesnt' acknowledge your comments directly.
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1/13/04 at 1:37pm