Originally Posted by krp8128
I know what a pozi driver is, among other things. That's one reason among many that I question if my bindings, which are typically adjusted in the backroom away from a customer, are actually being checked.
I know you do. I was referring to post number one.
|Is there any kind of certification or training that a tech needs to go through in order to verify a DIN setting? I mean an actual course, not just reading some company supplied literature. What do you think a shop would do if I asked to see their certification?
The certifications range from mere legal ass-covering to reasonably thorough coverage of the basics and testing for at least short term retention of the appropriate practices. You pass a certification for each manufacturer, and you do this each year. Read the Salomon shop practices manual sometime, available from salomoncertification.com. It is a fairly well written and comprehensive document.
I've never had a customer ask for proof of certification, not sure how shops would take that. They might incorrectly assume you are a litigious sort and stonewall. The point of the certifications is indemnification, without indemnification most shops would not be able to afford to do service work. In practice what happens is customers ask you to work on a binding you don't sell, and then they get pissed when you politely refuse even when you phrase it as "we are not trained and qualified to work on that particular brand of bindings."
I worked at a really good shop where the ops manager was quite paranoid about this stuff...they were getting sued about once a year at that point.