UPDATE RANT: Well it is pure joy dealing with Farmers Insurance and our worthless agent while getting screwed. They are supposedly 'working for their customer' but it appears they have this valuation system that includes comps from hundreds of miles away whereas they dream up 'adjustments' to give you 90% of the real value of anything we could find that is close to a replacement. Additionally, they will be taking our deductible from the low ball proposed settlement and not pay loss of use expenses like a car rental (going on three weeks). Then, since they 'are working for their customer' , they claim they will go after the 100% at fault driver's company for the settlement amount, expenses and deductible. Then they would get us our expenses and deductible reimbursement. I'm not holding my breath.
After two weeks and hours and hours of wasted time and haggling I was informed (not by our agent) that I could have been discussing this with the other insurance company and may get a better settlement, including expenses and deductible. They have been stalling and I can see why people just take a settlement, absorb the cost and try to move on with their lives. I can't imagine what it would be like if there were also serious injuries or a death associated with an accident. It feels like there is collusion here and like Vegas, all settlements lean towards the house and the customer always loses, eventually.
We did test drive a 2011 Outback and then a 2009. The 11 was definitely roomier, taller and more comfortable, but lost the responsiveness of the previous generations. The few inches higher you sit is very noticeable. Apparently, the CVT transmission and 2.5 engine now returns 10% or so better gas mileage. Still not the same as the previous generation.
We're still looking for a 2007 to 2009 with lower miles, but our local options are limited. A local used auto finder is encouraging, but we still will be paying a couple grand over the settlement (min) unless we look for a lesser car than we lost.
Edited by Alpinord - 7/28/10 at 7:53am