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Bent Ski- Thanks American Airlines

post #1 of 18
Thread Starter 
I arrived in Park City on 01-08, for my Honeymoon. The next morning 01-09 I pulled my 10 month old Volkl Vertigo Motion, from my ski bag.
It was then that I discovered that one of my skis was BENT!!.
The bend was appx 4 inches long, towards the tip.
I had several opinions, from " your screwed" to No big deal.
I then went to Jans and spoke with the pro shop.
They were able to bend it back. YIKES..
Now here is the question. Is this Ski toast from being bent then beny back?? I felt no diff on the snow after it was "fixed".
The crew at the ski shop felt the Airline had done it.
Something heavy had been placed on it for several Hours.

I need a piece of mind. Is this ski tainted?
Jim t
post #2 of 18
Tainted? Yes.

In all likelihood it won't ever be subjected to the same stress that caused the original bend. But, if the ski ever gets a heavy dose of energy in just the right place, you'll know where it will be likely to bend again.

It's like bending any piece of metal. It's not so easy to make the first bend, but it gets easier with each successive flexing as the metal fatigues.

You may want to submit your claim before it's too late.

I hope you had fun in PC nonetheless.

IG
post #3 of 18
P.S.

Congratulations on your marriage. [img]graemlins/thumbsup.gif[/img]
post #4 of 18
Thread Starter 
Thanks Gadget. The Skiing was great as was the weather.
Since I had it "Fixed" what can I do now?
:
post #5 of 18
Thread Starter 
I just contacted American Airlines. They have to see the damage and the claim has to be made in 24 hours.
So it looks as if I am out of luck....
Any thoughts ??
post #6 of 18
I have sent back 3 pairs of Volkls for being bent.

Of course they were not fixed prior to sending them back.

Call your local ski shop or Volkl directly if you can and find out what you can do.

I wouldn't mention how it got bent as they may not cover it as skiing damage.

If the Volkls are not last years models then you might be out of luck.
post #7 of 18
Quote:
Originally posted by jim thor:
I just contacted American Airlines. They have to see the damage and the claim has to be made in 24 hours.
So it looks as if I am out of luck....
Any thoughts ??
First, you need to contact the ski technician who unbend your ski. He or the shop manager needs to fill out an affidavid as to the condition of your ski, the date and time they saw your ski, and what they did to "repair" it. Preferably, you had taken your skis to the shop within that 24 hr period. Next, you take the ski shop affidavid and talk to AA officials.

Good luck! It sucks what that happens.
post #8 of 18
jim

What kind of ski bag did you use? was it hard case or soft case.
if it was soft case - did you just put your skis in it or did you pack around it with clothes etc?

just curious as i am about to fly with skis.
post #9 of 18
First Congrates on getting Married. Hope you had a good time here in Park City.

Like josseph said I would contact Jans and get them to write something out on Thier letter head submit it to the Airlines and to Volkl. Jans has a pretty good rep in the ski Industry something from them might do the in getting Volkl back up thier Product. That is if The Airline doesn't own up to it's mistake.

[ January 15, 2004, 10:06 AM: Message edited by: Utah49 ]
post #10 of 18
Quote:
Originally posted by jim thor:
I just contacted American Airlines. They have to see the damage and the claim has to be made in 24 hours.
So it looks as if I am out of luck....
Any thoughts ??
Yeah, just one. Why didn't you RUN, not walk, into the baggage service office and raise holy hell?

Squeaky wheel always gets the grease y'know?

At this point, I don't see you having much luck getting compensated.
post #11 of 18
Do people usually check their skis when they get them off the plane?

I have not flown with my skis but I am so anal that I would yank them out and check them thoroughly before leaving the airport.
post #12 of 18
Thread Starter 
I used a soft bag with various other items of clothing in there.
I have flown with skis at least 8 times and never had a problem.?
Update
I spoke with a rep at Volkl today. He said that they unbend skis all the time and that it has no ill effect on the ski. Bends that within reason of course.
He also went on to say that if I did notice the Ski was acting crazy. That he could send me a single Ski. But that he could not see me noticing a difference.

Its a great point about Jans. I think I will call them and see if they can do the letter.

I know that going to fight the Airlines is a tough road.
The moral of this.
Check your Skis at the AIRPORT, and use a hard case. Forget the Ski bags.
post #13 of 18
Scalce,

I do check them @ the airport. Not anal, just smart.

Airline employees go out of their way to harm anything that inconveniences them. Gun cases and ski bags are 2 of the many victims of these atrocities.
post #14 of 18
Since I have a pair of R11s and my wife has R10s I think a hard case would be out of the question because of the riser plates and large bindings.
post #15 of 18
Thread Starter 
Xdog is on the right track.
I am unsure if my skis will fit in a hard case??
That 24 hour rule sure does cut down on Claims............
post #16 of 18
The ski tubes (hard cases) I thought would be a major problem (riser height) but I have found that with a little bit of "persuasion" they seem to fit. The Salomon Propulse fit fine and now I have Salomon equipe 10.3v's with the SL race plate which are pretty high and they make it (barely) The new Salomon pilot system may be a challenge. I'll let you know.

DC
post #17 of 18
update, the new "taller" pilot system on the Crossmax does fit in the KIS Ski tube. [img]smile.gif[/img]
post #18 of 18
Racers fly thousands of miles each year with multiple pairs of skis in soft ski bags. I also know that seldom do they have any extra padding and I am sure that they do not check their skis at the airport after arrival. Sure you hear about the occational broken toe piece, but I really can't say that you hear a lot about frequent damage. I suppose the extra cost of a hard case might be worth it to some, but personally, I would not go to this expense.
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