I've been trying to call for 2 days now to get an appointment at either of 2 headache clinics. One is near Boston and one is in Hartford, CT (which is 2 hours closer to home).
Hartford won't answer the phone. I left a message.
Boston had me on hold for 10 minutes listening to blaring messages in Portuguese and Spanish about flu shot, punctuated by whispering messages about how my call is important to them. After 10 minutes (I looked at the time on my phone), they dumped me out and I was listening to a dial tone!
Their website boasts this message:"Everything from the style and tone of the waiting room to the services offered were suggested by women headache sufferers to address their special concerns. Fragrance-free magazines, soothing, Zen colors, soft, muted lighting, and classical music are complimented by a green tea machine. For migraine sufferers, this space is ideal. It minimizes the many triggers that can aggravate the severe head pain, vomiting and nausea, and sensitivity to light, sound and smell that mark this chronic neurological disease."
After spending half an hour waiting, redialing and getting absolutely nowhere, I have a Worse Headache. So much for minimizing triggers.
I'm on hold as we speak, listening to a LOUD Haitian/Creole message on flu shots again. When the phone rang, a woman said "Cambridge Health Alliance, hold please" and was gone before I could say WAIT!.....
Call this number and just listen. 617-591-4590
Does it sound like something migraine listeners want to hear?
I finally got someone after almost 90 minutes. Waiting list for an appointment is 6 months out.
Do I really want to put myself through this irritation every time I need an appointment, need to talk to anyone, etc?
I told her to forget it.