Originally Posted by sibhusky
My daughter, a FIS racer, had real trouble finding 22.5 race boots early this season (coach was off at some camp at that point). She hit SEVEN stores and was really frustrated. When they couldn't fit her foot in a stiff enough boot, they were pushing her to junior boots or recreational boots. They just couldn't believe that a 5'3" girl weighing 120 pounds had the need for such stiff boots as she was demanding. Fortunately, I was able to reach her coach, who has contacts with reps from his days coaching the women's US team and he snagged her some boots. The best part is, they were pro-formed or something, all I know is they were half price from what you would normally pay. Our local bootfitter worked with her to grind them to a point where she is smiling and the charge was nominal.
The kicker is, even though she told these stores she was a racer and wanted stiff boots and told them the flex index, they didn't say "we can special order exactly what you need" to her until she suddenly had them in hand. Then all of a sudden we get this "oh, we could have gotten THOSE for you". Anyway, I'd call a local coach and ask for the reps phone numbers if stores are being obtuse.
It's these responses (from the shop employees) to customers needs/requests that can really frustrate me.
: I can't tell you how many times I've been told:
"Oh, that's a real race ski, you'd like this one more."
"Oh, that skis really stiff."
"Have you tried the Fischer Superlite, it's a really great ski for women."
So, sometimes if I'm in a jovial mood I'll play with the employee
, let him suggest what is right for me and proceed to bend the boot in half and tell him: "Oh, I think it's a little too soft, how about that Lange 150 up there, you know, the pretty blue one".
Of course they never have it in my size...