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should I worry- shop drilled extra holes

post #1 of 29
Thread Starter 
I just purchased a pair of Mantra's and the shop drilled (and filled) an extra set of holes right on Volkl's mount point mark. Should I be concerned about potential strutural problems that may occur and the possibility of water seepage into the core.
post #2 of 29
Nah. It's no problem structurally or any issue with water seepage.

I'd be pissed, though.
post #3 of 29
Quote:
Originally Posted by U.P. Racer View Post
Nah. It's no problem structurally or any issue with water seepage.

I'd be pissed, though.
i'd be pissed off as well
post #4 of 29
Quote:
Originally Posted by U.P. Racer View Post
Nah. It's no problem structurally or any issue with water seepage.

I'd be pissed, though.
Agree! :
Did you buy the skis there new or just take them to to have the bindings mounted. I would discuss this with the owner, either way. I would look think they should do something for you if you still want to go back, i.e. couple of free tunes, some $$ off if you purchased the skis there or a store credit.
Good Luck
post #5 of 29
Pissed off or pissed on. That ain't right. Free tune ups for the season would be nice.
post #6 of 29
Did they offer to replace their mistake? Having junior apprentice take your skis and then deliver Swiss cheese as a replacement is unprofessional and certainly not customer concerned. If it’s me, I’m taking those boards back and demanding replacement.

If it goes they are sloppy with something as significant as drilling, expect same with other aspects of service they provide for you. Did they DIN set your bindings and test release?: I would certainly wish to know the name of that shop and avoid if they don't do right for you.
post #7 of 29
Thread Starter 
The skis and bindings were bought and mounted at the shop. Thanks for the advice. Hopefully, I will get free tunes for the year. Here is a pic

post #8 of 29
If they have any any other Mantra's in stock (which I doubt) I would try to get them to give you a new pair.
post #9 of 29
Did you buy NEW Mantras and have them mounted?
Or did you buy used Mantras that they re-mounted for you?

If the former then New skis are in order.
If the latter, then you got what you paid for.
post #10 of 29
You are going to bargain wih a shop that screwed up a simple mount for free tuning?

The ski has been devalued. It has one mount left on it when it should have had two. The next buyer should use that to bargain them down when you go to sell.

I don't think I'd let a shop like that touch my skis on a "tune" .... get whatcha' can out of em' and get outa town.
post #11 of 29
I'd insist on new skis.
post #12 of 29
That's B.S.
I would get new boards.
Ask for your money back and buy the new boards else where.
post #13 of 29
I would be pissed. If it were me I wouldn't have taken them from the store.

I would have asked for new skis, and that I would be back in a week. If you had a trip to go on, I would have asked for loaners at no charge.

Likely some pimple faced punk in the back screwed up and the owner pehaps didn't even know about it. Shh get these out of here before the owner finds out.

You need to speak to the owners and guage their response to the case.
post #14 of 29
This has come up in several threads of the years.

I'll go with the consensus: they should give you new skis.

It actually happened to me some years ago: the shop drilled the skis for the wrong bindings. When I pointed out the mistake, they initially suggested they'd just mount the correct bindings on the same skis. I only had to object lightly before they gave me new skis.

As suggested in a previous thread: if someone in the shop gives you back-talk, ask if he minds if you drill some holes in his skis.
post #15 of 29
Measure twice.....Cut Once.

Idiots.
post #16 of 29
Like others have said, It shouldnt effect the ski but I would be really pissed. Plus, if you want to put different bindings on later - look at all the stinking holes you have now.

It's a total screw up. I would ask for new skis.
post #17 of 29
Quote:
Originally Posted by Yuki View Post
You are going to bargain wih a shop that screwed up a simple mount for free tuning?

The ski has been devalued. It has one mount left on it when it should have had two. The next buyer should use that to bargain them down when you go to sell.

I don't think I'd let a shop like that touch my skis on a "tune" .... get whatcha' can out of em' and get outa town.
Those are pretty my thoughts. It happened to me once. The shop replaced the skis even though they had to order them from the distributer since they had no more in stock.

If you are going to ski them until they're trashed and don't mind the cosmetic flaw it's not a big deal. If the holes have been properly plugged there will be no seepage. However, if you are thinking about selling them later, it will likely make a difference to a prospective purchaser.
post #18 of 29
Quote:
Originally Posted by Gotama View Post
Did you buy NEW Mantras and have them mounted?
Or did you buy used Mantras that they re-mounted for you?

If the former then New skis are in order.
If the latter, then you got what you paid for.
I did the later last year...

I disagree and so did the shop the messed up a mount on a pair of 191 Mantra. Owner looked for a pair to replace my 191 with but none were available. His rational was he could take my skis and sell them with the extra holes and it would only cost him $50 at most. Plus, the owner called me to tell me about the screw up before I picked up the skis. I did not paid for the mount and continue to use the shop.

My basic thinking is the shop took an expensive (and maybe hard to find) piece of equipment and damaged it. In other business, you get business insurance to cover your a$$ in case you do something similar. Damage a $10,000 server and the company is going to want you to replace it.

If the shop is not qualified or capable of doing the work without damaging the equipment, they shop should refuse the work.

In my case, I had used the shop for a bunch of work and this has been the only screw up. While I think the shop did about $100 worth of damage, I did not push with them and chalked it up to no one is perfect 100% of the time.

The mess up was mounting on the line vs the requested -1cm. The tech didn't bother reading the slip before drilling.

I now write on the ski the mounting position if it is not on the line.
post #19 of 29
It always pisses me off when I see threads like this. Ask for new skis or a significant discount. No excuse for this kind of lame mistake.

Looks like they sanded the crap out of the topsheet too.
post #20 of 29
Another vote for new skis! That is BULLSH!T if they can't get a simply tast like that right. They owe you new ones! Even if the ski will perform just fine, which it should, that still is not acceptable!
post #21 of 29
I was a ski shop manager at an area shop in Vermont. Our policy was that if a tech mis-mounted, they had to buy the ski.
You are entitled to a new pair.
That's just too sloppy.
post #22 of 29
I'd ask for a season pass to somewhere..or at least a giftcertificate of 300$+
post #23 of 29
What if you had the choice from the start?
…and be honest with yourself.

Would you pay retail for a brand new pair or would you consider the exact same skis with couple of extra/artificial holes for little less?
How much less should be left to individual to decide.
post #24 of 29
Quote:
Originally Posted by StormDay View Post
I now write on the ski the mounting position if it is not on the line.
No better words of wisdom StormDay…if it’s wise to write upon oneself “cut this knee” priory to entering the surgical theater, it’s certainly good enough for the skis. :
post #25 of 29
I think it would be smarter to write "NOT THIS KNEE!!!"
post #26 of 29
Quote:
Originally Posted by U.P. Racer View Post
I think it would be smarter to write "NOT THIS KNEE!!!"
Haha, I had the same thought, they might never see "cut this knee"!
post #27 of 29
Quote:
Originally Posted by meirte View Post
the shop drilled (and filled) an extra set of holes right on Volkl's mount point mark.
Do you mean they drilled the holes right on the mount point? If that's the case then the tech (and I use the term loosely) must have had the jig off by a good six to eight inches. That's inexcuseable.
post #28 of 29
Quote:
Originally Posted by U.P. Racer View Post
I think it would be smarter to write "NOT THIS KNEE!!!"
Thank god for your clarity of thought...I now know who to call before I go under the knife!
post #29 of 29
Quote:
Originally Posted by DonDenver View Post
Thank god for your clarity of thought...I now know who to call before I go under the knife!
my surgen signed the knee he was to cut before I was sedated... Might work with ski techs as well.
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