Originally Posted by Gotama
Did you buy NEW Mantras and have them mounted?
Or did you buy used Mantras that they re-mounted for you?
If the former then New skis are in order.
If the latter, then you got what you paid for.
I did the later last year...
I disagree and so did the shop the messed up a mount on a pair of 191 Mantra. Owner looked for a pair to replace my 191 with but none were available. His rational was he could take my skis and sell them with the extra holes and it would only cost him $50 at most. Plus, the owner called me to tell me about the screw up before I picked up the skis. I did not paid for the mount and continue to use the shop.
My basic thinking is the shop took an expensive (and maybe hard to find) piece of equipment and damaged it. In other business, you get business insurance to cover your a$$ in case you do something similar. Damage a $10,000 server and the company is going to want you to replace it.
If the shop is not qualified or capable of doing the work without damaging the equipment, they shop should refuse the work.
In my case, I had used the shop for a bunch of work and this has been the only screw up. While I think the shop did about $100 worth of damage, I did not push with them and chalked it up to no one is perfect 100% of the time.
The mess up was mounting on the line vs the requested -1cm. The tech didn't bother reading the slip before drilling.
I now write on the ski the mounting position if it is not on the line.