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Park City Surefoot - The Best?

post #1 of 20
Thread Starter 
In a confluence of Karma, my wife and I both love skiing, yet both have problem feet and have endured endless bootfitting issues.

I recently tried foamed boots, and became an instant convert (see my gushy review elsewhere). Naturally, I'd like my wife to enjoy the same relief that foaming (done well) provided to me.

But, our local shop lacks a shell to fit her narrow, flat, feet - replete with bone spurs. Jeff, our shop guy, suggested Surefoot in Park City as the best option.

Jeff used to work for both Surefoot and Footloose in CA, and he says that no shop in the country has as wide selection of boots for foaming as Park City Surefoot. In addition, he feels their staff are among the most experienced foam-fitters in country.

Before making the trip, we'd be interested to hear if others share this opinion.

Any comments?
post #2 of 20
Thread Starter 
I'm stunned. ZERO replies? :

I think my feelings are hurt!

Has nobody been to this shop - allegedly the largest Surefoot in the US?
post #3 of 20
they made my orthotics last year, botched the left one, then tried to convince me there was nothing wrong with it. They were agressive sellers as well. I think when looking for a boot fitter think individual, not shop.
post #4 of 20
THere are several Surefoots in Park City. There is one in the Village at PCM, another at The Canyons and yet another in Silver Lake Village at Deer Valley. I don't believe I've ever seen one in town.
Do you know which one your friend is referring to?
post #5 of 20
Thread Starter 
Quote:
Originally Posted by Robscapes View Post
THere are several Surefoots in Park City. There is one in the Village at PCM, another at The Canyons and yet another in Silver Lake Village at Deer Valley. I don't believe I've ever seen one in town.
Do you know which one your friend is referring to?
I think he was referring to the one in the Village at PCM.

Gawd, I didn't know they had 3 within a stone's throw!

Do you have a preference?
post #6 of 20
Thread Starter 
Quote:
Originally Posted by monkeyboy View Post
they made my orthotics last year, botched the left one, then tried to convince me there was nothing wrong with it. They were agressive sellers as well. I think when looking for a boot fitter think individual, not shop.
Hmmm...interesting!

This is valuable input.

Your experience matches the experience we had at the Whistler Surefoot. The Razzmatazz was in high gear.

Perhaps such experiences are endemic to resort shops. They see so many bodies each day, and everyone's "just passing through". Hence, there's likely limited accountability. You really have to depend upon the money-back guarantee.

I MUCH prefer to shop locally. But finding foam-fitters with a huge boot repertoire has been a tall order.
post #7 of 20
Quote:
Originally Posted by Captain_Strato View Post
I think he was referring to the one in the Village at PCM.

Gawd, I didn't know they had 3 within a stone's throw!

Do you have a preference?
I've never used any of the Surefoots but previously had boot work and a Zip Fit liner done at Christy's Sports in Deer Valley. I ended up very pleased. Unfortunately, The boot fitter [Brent] who did the work has since moved away.
I have heard good things about a fitter called "Dude" at Cole Sports at the base of PCM.
post #8 of 20
Thread Starter 
Quote:
Originally Posted by Robscapes View Post
I've never used any of the Surefoots but previously had boot work and a Zip Fit liner done at Christy's Sports in Deer Valley. I ended up very pleased. Unfortunately, The boot fitter [Brent] who did the work has since moved away.
I have heard good things about a fitter called "Dude" at Cole Sports at the base of PCM.
I just watched "The Big Lebowski" yesterday, starring Jeff Bridges as "The Dude". Perhaps he traded his bowling ball for a bunion punch.

Seriously, thanks for the feedback. We're open to all options once we arrive, and will copy this info!
post #9 of 20
When are you guys planning on being out there?
post #10 of 20
I think you hit on the solution right in the beginning and didn't notice. Your wife needs a shell that fits her "narrow, flat, feet - replete with bone spurs". A foam liner won't make up for that and may not be necessary. The right shell and probably a proper footbed will be.
post #11 of 20
Thread Starter 
Quote:
Originally Posted by Robscapes View Post
When are you guys planning on being out there?
It looks like January 12 to 15.

I dislike using vacation days searching for boots. I'll probably send my wife out a day earlier (a real hero, aren't I ), so she can get the boot thing handled.
post #12 of 20
Thread Starter 
Quote:
Originally Posted by epic View Post
I think you hit on the solution right in the beginning and didn't notice. Your wife needs a shell that fits her "narrow, flat, feet - replete with bone spurs". A foam liner won't make up for that and may not be necessary. The right shell and probably a proper footbed will be.
I'm no expert. You could be completely right.

Foam was the only solution I encountered in 30 years that worked.

My wife had had at least 8 footbeds, and all kinds of shells. I've spend $ thousands - always on "the best bootfitter in town".

If this doesn't work, she's gonna take-up snowboarding.
post #13 of 20
Copying what I wrote for someone else this week. "Dude" did amazing work for me and I'm happy to recommend him, but I don't think he does foaming. However, he did a ton of work in modifying the shells to my feet and getting me aligned - which made a HUGE difference in comfort. I haven't had footbeds or foaming done at that ParkCity Surefoot, but their salesmen definitely rub me the wrong way. I went there once hoping to get footbeds done and they only seemed interested in selling me boots and foaming first. They lost their footbed sale as a result. Surefoot seems to be a love it or hate it thing.

---------------

"Make an appointment with Scott "Dude" Dudevoir at the Cole Sport located on the plaza at Park City Mtn Resort. Call them up and ask for "Dude", thats what everyone there calls him, they'll know exactly what you mean. (435)649-4800. He's the shop manager and main bootfitter. Don't just show up, make an appointment, its worth it to see him when he has time to look at your problems alone.

IMO, this guy is by far the best bootfitter in Utah and I think I've been to just about all of them. Last week he spent 3.5 hours with me on alignment, boot mods, footbeds, and analyzing my feet. He practically remolded my boots. He can do Conform'able or Superfeet footbeds, and they carry all the big brands of boots (Nordica, Lange, Salomon, Dalbello, Rossi, Tecnica).

The difference in my boots after a few days of skiing is huge, I can't recommend this guy highly enough."
post #14 of 20
Quote:
Originally Posted by Captain_Strato View Post
I'm no expert. You could be completely right.

Foam was the only solution I encountered in 30 years that worked.

My wife had had at least 8 footbeds, and all kinds of shells. I've spend $ thousands - always on "the best bootfitter in town".

If this doesn't work, she's gonna take-up snowboarding.
Honestly if you are at that point you should do whatever it takes to make sure it's right this time. I was near that point a few years back when I was living in NC. I took a few vacation days and flew to Stratton to see Greg Hoffman of GMOL. I'm sure I'll get flamed for this, but Surefoot sounds kind of hit or miss. You should go to someone that you KNOW will get the job done. Fly to Colorado or Vermont or wherever you have to go.
post #15 of 20
As a Flexon man, I've been out of boot hell for years so I'm short of recent personal experience. In the old days I had four foams and two silicon jobs, all were awfully painful except for my Daleboot "mirror image" silicon, but I didn't like the shell much.
The locals prefer the Deer Valley Surefoot- I think that they get the most experienced staff. Deer Valley skiers tend to spend more money and be type A gear freaks. As I stated in an earlier post, I've never met anyone who didn't rave about Surefoot's foam liner in a Lange shell, and their service is 100% whatever it takes, as long as it takes, and if you're still unhappy, cash back. I had a friend who bought a pair of Rossi Course Woman's boots, and over a period of years kept them mostly in closets from NYC to Hong Kong. When she got them out in the cold at DV, they disintigrated- the plastic shell literally broke apart into pieces- first the toe broke off, etc. Surefoot replaced them, no charge, five years after the initial purchase. They do stock more different kinds of boots than just about anyone, also.

That said, I'm not a big fan of their footbeds, but they will modify them forever if need be. They shaved mine down quite a bit to accomodate my flat feet. (now i use Conformable instaprint, which I prefer) I know a guy who has worked at the DV store for years. I'll call him, get the name of the best person to see and when and PM you.

In the meantime, in Park City, the "Dude" is the man. Cole Sports rocks, that's all I can say. Eric (nobody has a last name) is the best ski mechanic- mounting and tuning- I've found. They have a big new Montana machine for base structuring and other magic. Also, it's more like a surf shop in feel- pure stoke. When you walk in, instead of hitting a wall of testosterone and high pressure sales, you get people who are delighted to live on snowplanet and share it with you.

Coles carries the Dalbello Krypton in all models, with some nice looking Women's versions. They come with (or you can substitute) fully heat moldable Intuition liners that as far as I'm concerned, fit as well and blow away foam for comfort and warmth. From the brief foot description, your wife may be a good candidate for Kryptons. I love what's been said about the Dude here too- I know him only by reputation, but I'll need new liners soon...
In any case, I'd talk to these guys first and then commit to who makes the best sense to your situation. There are really good people in SLC and Alta/Bird too, so it's hard to go wrong.
post #16 of 20
A buddy used the Surefoot at the Canyons and had a good experience. He has a place there, so skis there more and could just slide down and have them tweak on the boots when needed. You might want to pick the shop closest to where you're skiing.
post #17 of 20
Cap,

I know that this is not the advice you're looking for, but I would try getting hold of Jim Mates at Custom Boot Service in Seattle. I've had problems since I began skiing with boots that hurt and feel like someone is putting a knife through my foot. I went to Jim last summer after nearly going with Surefoot. Folks on this board convinced me to try him first. This weekend I finally gave them the try up at Baker and I can't believe the difference. No pain. Great fit. He is a miracle worker and guarantees his work.

P
post #18 of 20
Crab, I got the same feeling about Cole Sport as you did. I live in Salt Lake and I don't get up to Park City very often. But based on how Dude and his people treated me last week I'm giving them my gear sales from now on. I was really impressed. IMO, its worth paying the Park City full MSRP prices when you have a bootfitter who can get everything set up 100% correctly.
post #19 of 20
Thread Starter 
Quote:
Originally Posted by Mr. Crab View Post
As a Flexon man, I've been out of boot hell for years so I'm short of recent personal experience. In the old days I had four foams and two silicon jobs, all were awfully painful except for my Daleboot "mirror image" silicon, but I didn't like the shell much.
The locals prefer the Deer Valley Surefoot- I think that they get the most experienced staff. Deer Valley skiers tend to spend more money and be type A gear freaks. As I stated in an earlier post, I've never met anyone who didn't rave about Surefoot's foam liner in a Lange shell, and their service is 100% whatever it takes, as long as it takes, and if you're still unhappy, cash back. I had a friend who bought a pair of Rossi Course Woman's boots, and over a period of years kept them mostly in closets from NYC to Hong Kong. When she got them out in the cold at DV, they disintigrated- the plastic shell literally broke apart into pieces- first the toe broke off, etc. Surefoot replaced them, no charge, five years after the initial purchase. They do stock more different kinds of boots than just about anyone, also.

That said, I'm not a big fan of their footbeds, but they will modify them forever if need be. They shaved mine down quite a bit to accomodate my flat feet. (now i use Conformable instaprint, which I prefer) I know a guy who has worked at the DV store for years. I'll call him, get the name of the best person to see and when and PM you.

In the meantime, in Park City, the "Dude" is the man. Cole Sports rocks, that's all I can say. Eric (nobody has a last name) is the best ski mechanic- mounting and tuning- I've found. They have a big new Montana machine for base structuring and other magic. Also, it's more like a surf shop in feel- pure stoke. When you walk in, instead of hitting a wall of testosterone and high pressure sales, you get people who are delighted to live on snowplanet and share it with you.

Coles carries the Dalbello Krypton in all models, with some nice looking Women's versions. They come with (or you can substitute) fully heat moldable Intuition liners that as far as I'm concerned, fit as well and blow away foam for comfort and warmth. From the brief foot description, your wife may be a good candidate for Kryptons. I love what's been said about the Dude here too- I know him only by reputation, but I'll need new liners soon...
In any case, I'd talk to these guys first and then commit to who makes the best sense to your situation. There are really good people in SLC and Alta/Bird too, so it's hard to go wrong.
Great input and advice (you don't appear to live up to your name, Mr. Crab).

I'll bring wifey-poo to both "Dude" at Cole Sports, as well as Deer Valley Surefoot, and let her "intuition" take over. At this point, price isn't the issue. We just want a solution.

There's nothing as painful as listening to your wife moan (our of the bedroom), for reasons that have nothing to do with one's male prowess.

I've had so many ski days ruined by her on-hill trauma, I'll do almost anything to end it (the trauma, not her).

These folks seem well-enough pedigreed, they should be able to do it - if it's possible.

Thanks again to all for the input. It's invaluable!
post #20 of 20
Sounds like a plan. My wife went Tele for the soft boots and Scarpa thermoflex liners. She says it's like ballet, and I know that must be so 'cause I read all the cultured, delicate chat of the Telemaggots on TGR. Mr. Crab is a takeoff on Eugene Crabs, Spongebob's boss. He dives for every penny. My daughter named me that when we moved to Park City.
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