+ for Basin Ski at Killington!
Originally Posted by ChrisBowers
I've also had poor fittings from so called "experts" like the people at Basin in Killington.
That's funny. This is a subjective conversation as a whole and obviously depends on who you see! I was choosing between whatever $300 closeout models were available in '03 at Basin Ski in VT and the fitter worked with me to make sure that I got in the right boot, or he told me to look elsewhere for my pricerange.
I got great service, the fitter spent about an hour with me talking me through what I was feeling (my first big boot purchase), etc. etc. as I tried on each boot, shell, liner, and then whole. I'm still skiing on those Salomon Crossmax 9's and for my wide feet, relatively low weight, and aggressive style, they've been perfect without being too stiff.
When I started having strange pain, I went back to a good shop in L.A. (SkiHaus), and had one of the vets wait on me. SkiHaus is ridiculously overpriced, carries hilariously old gear, and the owners have to be pushing 80. But the tunes are great (expensive) and service good - I walked out with $20 Superfeet footbed (I'm an in-between candidate for orthotics and recently stopped wearing orthos in all of my shoes) and heel lifts added 3 months later when I was having calf issues. Problems solved.
Bootfitting is about COMFORT first. Regardless of attitude, reputation, or price, if you're not comfortable at the end of the day, I don't care where you bought your boots or how much you paid. I have a hard time believing that people spend the time they do when it appears that there should be concentration more on the inside and not the outside of the boot.
In the low markup ski industry, I don't see how anyone stays in business dosing out the treatment you received. I don't care if you drive a Porsche or a Pinto - if you like it and it works, go with it. Now if you legitimately shouldn't be driving one (it'll blow up if rear ended or it's too expensive for you), then I'm going to give you @#$. But this b.s. about bootfitters giving attitude purely based on aesthetic consideration or brand loyalty is unforgiveable. Sometimes, things don't work out - fitters can't see your feet inside the boot, but to malign the person who fitted you is ridiculous, unless your boots are obviously way to big or way too small. But if I fit a $250 Dalbello and it's comfortable, why should I buy a $600 brand that's heavily marketed and pay for their advertising? You're in there to get help, not to get hammered.