Originally Posted by Rocket82nd
I did have clothing packed around the skis however it was all mostly gone when I received my bag ( probably from the numerous drag holes). Delta also has a lovely policy in which it only replaces apparrel not equipment that is damaged. So in order to recoup the money from a broken ski and a blown trip I had to exaggerate the quality of ski apparel that I had lost(Columbia became Cloudveil). I feel terrible for having to lie but it was the only way I was going to get any money out of the bastards. Even the girl at their ticket counter in a round about way told me that this was the only way to get them to pay for all the havoc they wreaked upon my peacefull ski vacation. Not to mention on the way back we were delayed for 3 hours while sitting on the plane waiting to de-ice at Logan airport and when we finally got in the air, the AC system malfunctioned and leaked water on me and my daughter for the entire 1 and 1/2 hour trip back to Baltimore.
I actually used to like Delta but now I will never fly them again, not even if I was a Lebanese American and they were boarding the last flight out of Beirut.
If you do fly with them make sure your ski case is made out of titanium and plan to see your gear in a couple days!!
Ahhh, the trip from hell. We've all been on one of those at one time or another. I've had 2 ski vacations marred by airlines, both times with my wife. Once United destroyed 2 pair of skis on the way to Utah, and another time Northworst (connection to Alaska Airlines) lost our luggage on the way to Whistler.
Ski-3PO is right. You'll run out of airlines. If you had reasons to like Delta, you're just as well to stay with them than to get PO'd by another airline. Unfortunately for me, I'm stuck with United because all my business travel has to be with them, and therefore, all my FF miles are with them. Granted, I've had some lousy experiences, including my trip to Las Vegas last week (my reservation got lost in the ether), but I've also had plenty of uneventful trips and dealt with some reasonable customer service people. I've also never been charged extra (so far... knock on wood) for my hard case with my skis. I often have to go to Denver, so I sometimes take skis with me and take an extra day on my business trips to ski with some friends.