EpicSki › The Barking Bear Forums › On the Snow (Skiing Forums) › General Skiing Discussion › any experience with snowshack.com?
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any experience with snowshack.com?

post #1 of 21
Thread Starter 
i learned last december that not all web retailers are equally reliable.
has anyone had any experience - good or bad - w/snowshack.com?
thanks...
post #2 of 21
I have ordered from them several times with all good experiences.
post #3 of 21
Quote:
Originally Posted by Always Skiing
I have ordered from them several times with all good experiences.
Ditto.
post #4 of 21
Same experience as above.
post #5 of 21
Snowshack is one of our partners. When you purchase form Snowshack via the links on this site, you help support EpicSki.
post #6 of 21
Yes, they are great. I ordered some ski porn and one of the discs was damaged during manufacturing. They replaced it with out question and offered me several options in doing so. I have since purchased from them on a regular basis. Great folks to deal with.
post #7 of 21
I have ordered from them several times. The only issue I would have is that their delivery has not always been the fastest and occasionally their stuff has been on back order. Since it was always race equipment and we were in the middle of race season, timeliness was an issue for us. (Naturally stuff was all sold out mid-season or we would have plunked down the $ to have things ASAP.) But, anyway, we have had several orders, returns against those orders for new sizes, etc., and always gotten what we wanted.
post #8 of 21
I have placed several orders with them, it's all good..............................
post #9 of 21
They've had some stuff nobody else had available anymore. Deliveries have always been prompt if they had it in stock.
post #10 of 21
good service. actually sent me extra stuff.
post #11 of 21
Used them once without difficulty.
post #12 of 21
Great experiences as well.
post #13 of 21
Thread Starter 
thanks everybody for the feedback...looks safe to proceed

Quote:
Snowshack is one of our partners. When you purchase form Snowshack via the links on this site, you help support EpicSki.
i came across their site after a google search...i didn't even know they were partnered with epic...all the better; i'll enter their site from here from now on...
post #14 of 21
I bought some accessories from Snowshack and I hadn't received them after about 6 weeks (I'm in Australia). When I contacted them, they said they had sent them but immediately offered me my money back or to re-send the goods. I was impressed with their response and, as it was summer, I said not to worry, I'd wait another month. The goods turned up - it looked like they'd been lost in the delivery system for a while. I would definitely use them again (and felt good that I hadn't ripped them off by requesting they re-send the package). I've also bought skis from Denver Wholesale Skis (E-bay store). They were great to deal with and I'd recommend them also.
post #15 of 21
More fine experiences with snowshack to report. Have bought numerous accessories and a set of skis from them. Fast delivery and no problems.
post #16 of 21
used them once with great results too.
post #17 of 21
In addition to all the positive feedback I wanted to add that they are great about returns. Always credited my credit card promptly.

Living in Albany, you should get your stuff most likely overnight using regular shipping. I used to live in Stamford, CT and always chose regular/ground shipping and got my stuff the next day.
post #18 of 21
Quote:
Originally Posted by jgiddyup
Used them once without difficulty.
Idem for me.
post #19 of 21
Thread Starter 
thanks again everyone.

i ordered my item from them ... and mentioned all the good marks i received from others at epic as THE deciding factor for ordering there

(will post my results when the package arrives)
post #20 of 21
I bought socks with no problems. Quick shipping.
post #21 of 21
I've bought tons of stuff from them and have never been disappointed. I like that they have stuff that is difficult to find. Whenever I've had a question, they're always right on top of it.
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