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Problem with the Atomic M:EX

post #1 of 12
Thread Starter 
After 2 days of skiing on my new M:EX's, I noticed that the skis have lost their curvature when not under load. From the tail to about a few inches past the binding the curvature looks normal, then after that, the rest of the ski curves upwards (to a small degree)! Hence, when skiing on a perfectly flat surface, the front of the ski does not make contact with the surface and tends to rattle! What is all that ABOUT!?!?! :
post #2 of 12
That would be a bent ski.

SJ
post #3 of 12
lovelife, welcome to EpicSki!

As SJ notes, it appears that you've bent a ski. You can take them back to a retailer, but do expect to explain what happened to cause the bent ski--and don't necessarily expect anything other than "I'm sorry that happened". They may, however, be willing to work with you on some options.
post #4 of 12
While a permanent bend usually is the reason, sometimes you see this effect with skis that have just gone from one temperature to another (ie, inside to outside, visa versa, or while being waxed). The reason is the differential expansion/contraction of the base of the ski compared to the upper part of the ski.

What triggered this thought in my mind is that in one part of your post you refer to "skis", whereas in other parts, you say "ski". It's pretty unlikely both were bent due to the same incident. What's the story? Is one bent, or are both?

If differential expansion is the cause, after 30 min at either temp and a few flexes by hand, they should go back to normal camber. Any chance this could be happening with yours?

Tom / PM
post #5 of 12

Atomic Customer Service

Quote:
Originally Posted by ssh
lovelife, welcome to EpicSki!

As SJ notes, it appears that you've bent a ski. You can take them back to a retailer, but do expect to explain what happened to cause the bent ski--and don't necessarily expect anything other than "I'm sorry that happened". They may, however, be willing to work with you on some options.
In my experience, Atomic is excellent at replacing bent skis, especially when there is no other signs of abuse- major impact with a tree or rock, say, would probably screw up the edge, topsheets, etc.

Skis bend. Sometimes they don't come back. Atomic will likely help you. If you don't get what you want from a shop, call Atomic directly. They will at least evaluate the skis for you... I bet you'll get help.

-matt
post #6 of 12
Quote:
Originally Posted by warematt
In my experience, Atomic is excellent at replacing bent skis, especially when there is no other signs of abuse- major impact with a tree or rock, say, would probably screw up the edge, topsheets, etc.

Skis bend. Sometimes they don't come back. Atomic will likely help you. If you don't get what you want from a shop, call Atomic directly. They will at least evaluate the skis for you... I bet you'll get help.

-matt
If the shop doesn't help you, call Atomic warrenty. Sometimes they do have "single" skis around (from other warrenty cases) and they will sell the good one out of the pair.
post #7 of 12
Thread Starter 
Both skis are bent in a similar fassion; I have double checked today and they have remained in their bent state... so I dont believe its due to thermal expansion...
post #8 of 12
Thread Starter 
Thank you everyone for your help and support in this matter. I will look into mitigating this problem and will post the results of my success or failure.
post #9 of 12
Thread Starter 
Sooo.... the techs have gotten back to me about this problem...Atomic is covering the bent skis (which is what the verdict was) under the warranty and replacing the M:EX's with the 2006/2007 Sweet Daddys. The Sweet Daddys are sweet skis but they have a flat tail, which I wanted otherwise, but hey, i probably shouldnt complain - thank you everybody for all your input, and rock the slopes
post #10 of 12

Thank You Atomic

Thanks for reporting back. And thank you, Atomic for continuing good service for your good customers!
post #11 of 12
Thread Starter 
Well well, so they are not the sweet daddys that I will be receiving, but the new 2007 Snoop Daddys! I never even heard of that model and couldnt find it anywhere on the internet. Anyone know anything more about that?
post #12 of 12
Quote:
Originally Posted by lovelife
Well well, so they are not the sweet daddys that I will be receiving, but the new 2007 Snoop Daddys! I never even heard of that model and couldnt find it anywhere on the internet. Anyone know anything more about that?
I just got finished testing the Snoop (among 51 other skis) in the last three days. It is wider than the M-ex but feels very nimble and quick for a bigger (88mm waist) ski. I think you will be very pleased.

SJ
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