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Helle Hansen crap! - Page 2

post #31 of 40
Mountain Hardwear.......there is no substitute.
post #32 of 40

Obliquely On Topic

Quoth Richard Lewis (Absolut) on drinking 'premium' vodka:

"They drink the ads as much as they drink the drink"

Interview here (real media)
post #33 of 40
Quote:
Originally Posted by comprex
Quoth Richard Lewis (Absolut) on drinking 'premium' vodka:

"They drink the ads as much as they drink the drink"

Interview here (real media)
yeah didn't Russell Lynes talk about this in "The Taste Makers"?
post #34 of 40
I snagged my 7 year old Lowe Alpine jacket on a metal rack at a tire store. It never occured to me to ask Lowe to replace it until I read this thread. My guess is that they would hang up on me if I called them and I couldn't blame them for doing it.
post #35 of 40

My only question is what jacket did you buy...i happen to know a little about Helly Hansen and there materials, and it is possible that you purchased a jacket that may have had a less superior textile...thats also does sometimes coincide with the price of the garment. 

post #36 of 40
Quote:
Originally Posted by techhead  it is possible that you purchased a jacket that may have had a less superior textile...thats also does sometimes coincide with the price of the garment. 


Nice - resurrecting an almost 5 year old thread for the sake of HH promotion. And btw, what does that mean ^ ?
 

 

Time to get off the HH horse, particularly one where bad ju ju is involved. BTW, my Mountain Hardware Beryllium jacket's hood got scuffed up where my helmut rubbed on it - no question from MH, they repaired it and expedited it back to me at no charge.

 

When my HH pant suspenders wouldn't stay on the pants, the HH store at Whistler wanted to use a tie wrap to keep them on. Shoddy, really shoddy.

post #37 of 40

I used HH warranty service once before and found it to be acceptable. Replaced a 3 year old jacket without many questions asked.

 

It's mostly the retail sales people that make these transactions difficult. It took about 6 weeks to get a new product, largely due to the retail manager not keeping an eye on the process.


Edited by spknmike - 10/18/10 at 9:43am
post #38 of 40


 

Quote:
Originally Posted by uncle crud View Post

Quote:
Originally Posted by jjdow
One word: Arc'teryx.
true enough. but one CHEAPER phrase (2 words): duct tape


+1.....or do a web search on how to do a repair.  HH is usually priced below other brands. You cannot get a BMW when you buy a ford.  Sometimes you want to buy a Ford, and thats ok.  You get what you pay for.   Plus as said above, tears are not usually a manufacturing issue. 

 

Not to be rude, but pay full list, and buy a patagonia next time. Ive had incredible responses from patty on repair, replace issues.  They will even take something back if you feel its a design error.  For example, I have a capeline 3 that has IMHO poorly placed seems, due to cosmetics.  Im sure they will take it back.  Ive also had very good customer service from Cloudveil and marmot.

 

 I like some of the HH gear, but the HUGE logos have put me off recently. Not the manufacturing or build quality.  

 

If you are truly lost try a karbon, eider, spyder, Polo RX....something with lot of zippers.  ive heard that neon colors dont tear  as easily either.  I dont mean to be too harsh. Here's an example:

 

helly.jpg


Edited by kbuzz - 10/18/10 at 12:59pm
post #39 of 40

I had a HH ski jacket once.  The front zipper would get caught in the fabric every single time I tried to zip up.  Findly got so frustrated that I took it to Goodwill.  It is someone elses problem now.  LOL

 

Rick G

post #40 of 40

I bought 3 seasons ago heavily discounted (end of season) Volkl made jacket for ~$250. That thing is made to fit and is just one of the best jackets ever wore. Has all the right pockets and zippers...

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