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Anyone remember the Ski And Sport Shack in Wakefield when it was a Great skis shop?

post #1 of 27
Thread Starter 
For those of you who remember, The Ski and Sport Shack in Wakefield MA, used to be a real core ski shop with great techs and salespeople.
They sold both skiis and snowboards, and was a great place to shop, get the current conditions up north and to talk to knowledgable skiers who worked their. It has since fallen by the wayside to Skate punks and mostly a snowboard shop. I have nothing against the snowboarders but they have alienated the skiers and it isn't the same vibe like before. More nasty attitude now.
I guess it changed after 2000.
Anyone remember or know the shop? Used to have a great group of guys, John, Allen, Chris, Nick, and the rest.
I used to frequent this shop but now I purchase elsewhere.
Too Bad...
post #2 of 27
Thread Starter 
No one knows of this shop in mass?
post #3 of 27

They had no selection..

I Was there two days back looking to see if they had any skis.. Their selection was very limited and it sucked... They had a few Atomics and some other stuff...

Ski Haus in Wilmington/Salem has always treated me with some sort of attitude which conveys that I am prevelliged to buy from them. Its sorta like, what do you know about skiing?.. They push products at you rather than talking much about it.

Buchikas wasnt too bad and they kinda listened to me..

At this point I am scratching my head because all of these are close to work/home and they all sorta suck.. What are other good shops in MA?..
post #4 of 27
Thread Starter 
Yeah I know about the attitude at Ski Haus I have encountered it too...
I do almost all of my purchases up-north now, its truly unfortunate, I used to really love the Ski and Sport Shack, its just morphed into this punk skate and snowboard scene.
Really sad.
We need a good shop in the North of Boston area!!!!!
post #5 of 27
ski haus and summit ski and snowboard treat us well
post #6 of 27

Best Ski Shop North of Boston?

Buchika's has the best selection of top brands.

Mountain Dogs in Plaistow, NH has a smaller selection of brands but top service.
post #7 of 27

Alright.

Actually, they were an interesting Windsurf shop back when it was most popular. As a ski shop, I wasn't impressed. I had a bad experience with a binding I bought there and found the old man of the shop didn't really offer much support when I returned it. Having the REI nearby helped in the past, but now that REI has more locations in the metro, I haven't been up there in years. The lake was good WSing when I sailed it. Now, I am into salt water so it has passed it's usefulness. I'ld use them for a last minute mounting if I needed one. Other than that, there's too much competition.
post #8 of 27
Thread Starter 
Not too sure I would use em for a mount...
I used to rent windsurfers from them too in summer, that lake was like a bowl of split pea soup with all the algae and how warm it got...
post #9 of 27
The Ski and Sport Shack in Wakefield MA is not for serious skiers who want serious equipment. They cater more to families looking for low and middle end gear.

I have to agree that some of the people at Ski Haus have an attitude. Last year I purchased a pair of skis and bindings for my daughter at the tent sale. I went back to get the bindings mounted in the fall. When I picked them up they had put another binding on that did not have the lifter plate. I told the salesguy they messed up and he questioned me about bringing the correct binding in for mounting. I dressed him down for questioning my integrity. I had been a customer there going back to the mid 70's. The manager, who I know, straightened the salesguy out pretty quickly and told him they messed up. If you go there again ask for Mark at Wilmington, he's the manager and is a pretty cool guy. In Salem I can't remember the manager's name but he is also a good guy.
post #10 of 27
If you are currently buying equipment at the mountain you are making an awful mistake. The Ski and Sport Shack is by no means just for "skate punks" and snowboarders. They have a wonderful selection of junior and adult ski's from beginner to advanced levels. If they do not have what you are looking for, they are more than glad to place an order for you. I do not understand what some of you people are talking about. I feel sorry that you are wasting your money making purchases at the mountain. I would rather buy from a store that has been in business for 35 years, rather than at the mountain where they are basically robbing you. I encourage you all to stop by the Ski Shack and experience the laid back, knowledgeable salespeople. I have never met anyone so concerned about the needs of his customers as much as the owner of the Ski and Sport Shack.
post #11 of 27
Quote:
Originally Posted by skishack71 View Post
If you are currently buying equipment at the mountain you are making an awful mistake. The Ski and Sport Shack is by no means just for "skate punks" and snowboarders. They have a wonderful selection of junior and adult ski's from beginner to advanced levels. If they do not have what you are looking for, they are more than glad to place an order for you. I do not understand what some of you people are talking about. I feel sorry that you are wasting your money making purchases at the mountain. I would rather buy from a store that has been in business for 35 years, rather than at the mountain where they are basically robbing you. I encourage you all to stop by the Ski Shack and experience the laid back, knowledgeable salespeople. I have never met anyone so concerned about the needs of his customers as much as the owner of the Ski and Sport Shack.
With a name like "skishack71" I am assuming you have some affiliation? Which is 100% fine. I find it a coincidence that this thread gets started then you sign up with this being your only post. If that IS the case, and I am just spit balling here, you should be be talking in the "we" tense and not "they" tense. You would create a bit more credibility. Plus saying other shops are robbing, really isn't good business terms, I have bought much ski gear and good deals can be found everywhere.
post #12 of 27
Zimmerman's of Nashua took over the ski shop at Nashoba Valley last year. MUCH better than Ski Market (who ran the shop prior). Decent selection of skis and boots onsite (anything from beginner through high-end and consumer race stock), but they don't have your ski, they have ready access to the full inventory out of the parent store. They employ some of the local kids as clerks, but usually have 1 or 2 pros on staff to sort out the more "detailed" questions. Staff is generally friendly and helpful. The shop is well equipped and handles service for both Nashoba and the parent shop. The only thing they're missing is a good boot tech.
post #13 of 27
phil did you norice that skishack71's post is exactly 1 year after the last active post on this thread!!.. wt..
post #14 of 27
Quote:
Originally Posted by OldEasternSkier View Post
Zimmerman's of Nashua took over the ski shop at Nashoba Valley last year. MUCH better than Ski Market (who ran the shop prior). Decent selection of skis and boots onsite (anything from beginner through high-end and consumer race stock), but they don't have your ski, they have ready access to the full inventory out of the parent store. They employ some of the local kids as clerks, but usually have 1 or 2 pros on staff to sort out the more "detailed" questions. Staff is generally friendly and helpful. The shop is well equipped and handles service for both Nashoba and the parent shop. The only thing they're missing is a good boot tech.
I know its an old thread, but I have to second Zimmerman's. Personally, Stefan (the owner) has never steered me wrong. I can honestly say they are one of VERY few shops that got my business back east (and I still hear from them every now and again). Personally, I have dealt almost exclusively (back east - wish they were out here too) for maybe 15 years.

BTW, I do have to admit, anyone who skied Nashoba for any length of time knows that Ski Market used to employ one of the best tuners I've known, and it was one hell of a going away party for him when he left. However, I have to admit, I'm still irritated that someone stole his name tag from the bar.
post #15 of 27
Good morning skishack shoppers. Blue Light special in aisle two.

Cleanup crew in aisle one. Full decon gear, it ain't pretty!

post #16 of 27
Quote:
Originally Posted by coug View Post
phil did you norice that skishack71's post is exactly 1 year after the last active post on this thread!!.. wt..
Heh, no I didn't notice that. Interesting. ::
post #17 of 27
Good Shops in MA--

Mountainside at Wa, if you want to demo before you buy, this is the place to do it. Killer prices when stuff is on sale. Usually the ski shops at ski areas have the best sales as they are closed in summer.

Ski Stop in Westwood, very small but a great place to get boots and get your boot fitting and alignment work done.

Summit in Frammingham. Decent selection; nice service. Supposed to be the best tuners in eastern MA.
post #18 of 27
Quote:
Originally Posted by Gotama View Post
Buchika's has the best selection of top brands.

Mountain Dogs in Plaistow, NH has a smaller selection of brands but top service.
Mountain Dogs is excellent. Mike, one of the co-owners is a total ski boot geek. Mike was extremely attentive and listened to my feedback when trying on boots. They have earned my business and I keep coming back.
post #19 of 27
I'll have to second the thumbs down for Ski Haus. I got my first set of skis there because we were driving by and happened in, they had the set of skis that I wanted at a good price - btw these were K2 T9 skis with an IBC system. They did an okay job - skis were ready when promised but I had to have the bindings adjusted because one would not pop no matter what I did and the concept of what this might do to my ankle/knee/leg in the event of a bad fall.

I called them back a little over a year later when I was ready to upgrade out of my beginner skis. I knew the ski I wanted and wanted to see what type of price they were offering. I was requesting another K2 T9 ski with the IBC system. I was informed that they did not sell any skis with the integrated binding and that they never had. I first asked them how that was possible since I had bought my first skis there, and was told that could not have been the case. I then inquired why they would not sell the integrated binding system and was basically told that they felt integrated bindings sucked and they would rather put other bindings on the skis.

This basically turned me off from ever purchasing at this place again. First off to bullsh*t about what they sold - and the set of skis I bought was not the only kind they were selling with an integrated binding system at the time - was extremely disappointing. Secondly to just tell people that integrated bindings suck because you'd rather just throw whatever cheap binding you have on hand on the ski is rather sad. And I might note that their price for the ski with the non-integrated binding was not cheaper than the prices I found at several other shops offering the ski in the configuration I wanted. So you can't even argue they were trying to save me money.

As for Ski Shack I think we stopped there once. They didn't have anything of interest so didn't go back. I live south of Boston and ski mostly in NH and ME so they wouldn't be a normal place I'd visit anyhow. I've yet to find a ski shop in MA that I would go to for service other than a quick tune. I'll save that for the shops I've come to know in NH that seem to have a lot more expertise. As for skis, when I do get another pair I'll probably shop around for price and if the "cheap" price I find is not far off from one of these shops in NH they will get my business. I've found in general the good shops in the mountains aren't much more (if at all) expensive than the shops closer to home.
post #20 of 27
Phil, all i'm trying to do is reassure people that the ski and sport shack is not a bad place to go and shop. I know that sometimes the owner may be forgetful. I do work there and I try my best to pick up any slack. I am constantly working on keeping our customers happy so that they will keep coming back. Unlike staff in the past two to three years, I am very concerned about customer service. Like i said before, if you do not find something in our store, ask me and i will order it. Ultimately i would like to recreate the credibility that the store had in the past. You are right that I joined just to reply to this thread. Why wouldn't I? I take pride in where I work and I am doing the best that I can to make it a better place to shop. Thanks guys, I hope that maybe some of you will give us a second chance.
post #21 of 27
Thread Starter 
Unfortunately the credibility left when the Shops key employees bailed ship back in the late 90's. Its never had the same warm feel since. Sorry to say its a lame shop now, with employees more times than not hangin out with attitude than interested in helping out a customer. Maybe the problem is with the owner not retaining the employees who really mattered and gave their all, and sticking with employees who really don't get it. The ski and boot selection is horrendous at best now, as their emphasis is on snowboarding leaving skiers in the dust. And if I have to mention their clothing selection.... Their is none for skiers its all snowboard wear...
Too bad as I said, I live fairly close and it was so nice to go to a local shop and be treated right, have a great selection and good service. This shop is definately on its last days. They need new owners or just close.
post #22 of 27
Quote:
Originally Posted by Philpug View Post
I have bought much ski gear...
SPIT-TAKE!
post #23 of 27

Nick, the owner, outright lied to me about his return policy. Someone wrote that he is forgetful--maybe that's his excuse. I find myself wanting to create an excuse for him because he was so charming in-person when I was making the purchase. It was only a $30 shirt, but still--it was just such a blatant lie that he told me (that I could return it beyond 7 days and get a refund). I live in Reading and had never been in the store before but I was planning to shop there as much as possible because I like to give local stores my business.....no chance of that now. 

post #24 of 27

Interesting first post Nurse.  Searching for places online to bad mouth this place?

post #25 of 27

Just had a good experience with Ski and Sports Shack.  My son's skis broke - S&SS returned them to Atomic (without a receipt) and we got a new pair - an upgrade- for free. Mounted. All in about a week's time. Jamie at S&SS was patient, persistent in dealing with Atomic and polite. I will go back.

post #26 of 27

This thread has to set some kind of record for 1 post members with strong opinions.

 

Risk management in action.

post #27 of 27

Ok, just found this posting.

I used to work at the Ski and Sport Shack for many, many years. Nick and his family were fantastic to work for and with. He is an honest and respectible business owner. He does support what the market dictates relative to the Wakefield area. I admit to having not been there in a while, but I do know the ownership will treat you well and do what it can to satisfy the customer wants. No place is perfect, but the Ski and Sport Shack's strength comes from honesty and doing what and all it can for its clients. Definately give it shot.

J

 

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EpicSki › The Barking Bear Forums › On the Snow (Skiing Forums) › General Skiing Discussion › Anyone remember the Ski And Sport Shack in Wakefield when it was a Great skis shop?