I skied with them in January of '03 after they had accumulated 5' plus of fresh. You drop your boots off the afternoon before your trip and they fit them to the powder skis they provide (Pocket Rockets at the time). You get picked up early morning and take a 30 minute ride to the powder cats.
They have three levels of groups, beginner, advanced and expert, and match the terrain to the group level. I went with the beginner group along with my 11 year old son and some other friends. The first run was not steep at all and, given the amount of snow, I just pointed them straight and hoped I wouldn't get stuck in the stuff. Later runs were much steeper and a lot more fun.
You are supposed to hook up with a buddy and stop and help if they fall. I got grouped with my son and his friend and soon found that one or the other was going to fall in the snow that was deeper than they were tall. I spend a lot of time helping them get regrouped. One guide leads the group and two follow and I realized that I should take the first run and count on the guides to help the boys. My experience was fanatastic after that. The snow was so deep it was like bouncing back and forth, up and down on a slow motion trampolene.
Some of the intermediate skiers had an absolutely dreadful time. Ass over tea kettle and a 15 minute dig out once, twice and sometimes three times on a run. A few skiers stopped after 2 or 3 runs and the pace picked up.
The guides were good, but there is not much time for instruction. They were safety conscious and were the upbeat, earthy-crunchy types you would hope to ski with. If I did it again, which I hope to do in March, I would do it with the advanced group. Now my son is a few years older and more experienced, I think he would have a great time. I think an athletic intermediate with the right attitude would do well in the intro group.
Hope this helps, David.