Bonni supporting a box shop?
Originally Posted by Bonni
We're better than 97% of them, after all.
Where would PSIman shop?
Not all box stores are created equal even within the same chain, but I am wickedly afraid of any advice I might get at my local Sports Fan Gear Authority.
Bonni, employee turnover, low sales volume during a limited season ('round here anyway, but last I heard was niar in VT) and management not asking the right questions rather prohibit the mechanism you speak of.
The really, really odd thing for this geographic area is that REI, a coop shop with reasonably knowledgeable sales staff and reasonable contact with customers, have stopped selling or renting snow gear (XC, alpine or snowboard) in this area. Apparently unprofitable. This is a bad thing on more than one level- given the same compensation I think dedicated, quality employees would rather work at REI than an SA. Eastern Mountain and one other outdoor specialty shop chain maintain a meager (very meager) presence in the snowsports market with no alpine gear at all.
Yet two box store all-sport emporia still push the limited market. I could hope that they effectively displace the "dedicated" ski/board shops reputed for low levels of customer service, but I don't hold my breath. The average consumer is mostly "informed" by advertising and certainly doesn't know in advance whose advice, help, or expertise to accept.
Heck, I saw 1998 skis on the rack, with no sales staff to offer a disclaimer or caveat.