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Ouch my foot hurts!

post #1 of 7
Thread Starter 
I purchased new boots at the end of last season...Delballo 9.9's. I've worn them standing up for about an hour every day for the last three weeks and skied 2X with them so far.

The right boots is perfect. The left one sucks. The metatarsals (ball of my feet) are sqeezed (left to right, not up and down) so tight that my foot aches so bad I can't ski or put pressure on it and have to stop. It takes over 40 minutes for the discomfort to ease so I can put pressure back on the foot.

I've played with the micro-adjustments and went back twice to have the boot adjusted. The ski shop fitter placed a small wedge under the heel of the boot liner, and this helped a little, but not significantly. He suggested footbeds. I have no problem spending the $$ if this will help, but intuitively I don't think it will. Can a plastic boot be stretched slightly in this area? Is a footbed what I need? Can I try an OTC footbed to see if I get some releif first before plunking $200.00 on customs? My thought was an OTC bed will either work well enough to prove I need a custom footbed, or it wont work at all.

Please Advise, I love skiing, but it is no fun when it makes you lame.

post #2 of 7
Footbeds are always a sound investment for a skier. but i don't think it will help in your situation. yes plastic can be stretched, its called punching out the boot. a good shop should have a high temperature blower and a vice to accomplish this.
post #3 of 7
Yes, boots can be punched out. They heat up the boot and make it a little wider where it needs to be. I think you need to have your boot punched out. You may have to take them back to the shop several times to have them punched them out a little more each time.

Though I don't see what it has to do with your problem, custom footbeds are a good idea.
post #4 of 7
Just a suggestion...

Before you let any ol "boot monkey" start punching and grinding your boots, you might want to make sure you are dealing with a highly skilled fitter. If you bought these close out from the lowest price shop in town, think twice about having them work on your boots. Check them out first.

Someone skilled should take a look at your shell fit and determine fit of the plastic around your forefoot. The problem may be the liner and not the boot. Maybe a seam or excess padding in that area. Easily fixed. If they have another pair (same size), ask them to pull the liner from that boot and see how yours compares. Always best to start with the liner before messing with plastic. A custom footbed might keep your foot from "spreading" but not to the extent you describe. Good to have one, but doesn't sound like it will end this problem for you.
There are a number of past threads about locating high-quality fitters. Good luck!
post #5 of 7
Thread Starter 
I bought the boots from Princeton Ski shop in Elmsford, NY (Westchester Co.). They have been around for years and are known to be the most reputable of the shops around here. I got the boots at a sale, but did not shop around for the cheapest pair or cheapest store.

The fit of the right boot is awesome. The left fits as bad as the right fits well. I have no idea if Tony is a competant boot fitter or not. I know he's the guy at the shop the other sales people go to if they have questions, I know he is willing to try and make the boot fit better. I spoke to him on the phone from Smugglerss, he said to bring them in and he'd try to releive the liner first. I told him about the heel shim at Smugglers and that they suggested a footbed. He agrees it can't hurt, but also may not cure teh problem.

Anyone know Tony? is he qualified? If not, Any boot fitters in Westchester Co, NY or Fairfield Co, CT?

post #6 of 7

Ouch !

The feet are very fickle especially as you get older. Are your feet the same size ? It is not unusual to have feet vary in size .

Are the boots both built properly ? It is not unusual to have variences in boots. Your left foot could be just a tad larger than your right, and the left boot could be built just a tad too small in the area of the ball of your foot. That's all it takes for major discomfort.

How are you getting into your boots ?
1.I put mine on by making sure my sock stays smooth as I place my foot completely into the boot.

2. Then I kick down hard on the heel to force my heel all the way back into the pocket [ Scott, does that happen with your left foot ? Does the heel go ALL the way back into the pocket ?]

3. I buckle the top two buckles first, and untill they are snug, but not tight.

4. Then while pushing forward in my boot [ feeling pressure on my shin] I then buckle the bottom two buckles.

The boot fitter approach with custom footbeds is a good idea idea. You will need some patience, but I have given you some ideas above that might help.

If the shop where you bought the boots cannot solve your problem then you should call the US Rep for that product and tell them you can't get it fitted properly. You want and need another pair of boots ASAP, or your money back. { Be firm in your resolve, but friendly and cooperative. Don't accept anything less than two properly fitted and reasonably comfortable boots either.]

Yes I know it is ski season, and that it will take time, but what are your other choices if you cannot get a proper fit at the shop where you bought the boots?
post #7 of 7
Scott - sounds like you're on the right track by returning to the shop where you purchased. They have a much higher vested interest in satisfying you than the shop at Smuggs because they profited on your boot sale and would like to see you come back for future ski needs.

My concern was that you succumbed to one of the high-volume chain stores that can (not always) turn out to be a real nightmare. I'm not familiar with Princeton Ski, but if they're well established chances are good they will make you happy. Give Tony a chance to make it right- this should also be the most economical for you because it should be part of the original sale (if you're not trying to correct for major foot abnormalities). However, Tony should start by pulling the liner out of the boot and taking another look at your foot in the shell only. If he didn't do this before you should be suspect. It's a little more complex, but basically if the sides of your foot touch the shell then punching out is in order. Otherwise the task is to adjust for the thickness of the liner, which may or may not require working with plastic.
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