Has this ever happened to anyone else?! My older (circa 2000) Rossi Course K boots just cracked apart on the mountain yesterday after a fall. The lower outboard shell between the first and second buckle just seemed to "pop", and cracks spread out in all directions from there! After 31 years of skiing, this is a new one on me!
There're lots of smart ski industry folks on this forum, so it seems a good place to ask: What kind of help from Rossi can I expect to get in a situation like this? I mean, to be realistic about it, they're older boots, and I sure haven't babied them... On the other hand, burly high-performance (not to mention expensive) boots shouldn't just explode--at any age--should they?
Any reciepts are long gone, and I don't even live on the same side of the country as the shop they came from... Where would you guys start in on the problem?
P.S. Is it possible Rossi might have NOS Course K's sitting around in case situations like this come up?