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Industry Pay Standards - Page 3

post #61 of 66

promoting workplace change in ski schools

[quote=RicB]"You're right. It is worthwhile and it can be lonely. What I found is that you have to show up and execute before anyone will care what you are saying. I know in my locker room I'm one of those who speaks out regularly, I'm always tryin to nudge or push towards better pay and working conditions."

I completely agree with you, Ric. When experienced, senior pros talk about workplace concerns responsibly and openly, I believe it helps break down one of the major barriers to change, which is silence. When pros begin to feel that there is permission to look at these matters, many of them will start to think past the mystique of being an instructor, and recgnize that they are actually employees with legal rights and protections.

post #62 of 66

promoting workplace change in snow schools

Originally Posted by waxman
"volunteer-french for taking away someones job
i thought the CSIA/PSIA were unions in a sense? as in pay scales reflect levels attained?
i would hazard a guess that most people in the "ïndustry" work out of love not money but there are labor laws in place to protect you, check the web for your regions regulations as i would bet most resorts are breaking at least one rule(i would love occupational halth and safety to monitor the air in most tech shops)
I can`t speak for the PSIA, but the CSIA has historically avoided dealing with labour relations. It is not even close to being a union. It is a certification body, and recently has become more and more a marketing tool for the ski industry. The language in its publications is increasingly riddled with "market speak" jargon, glossy advertisements, and pictures of things to buy. NEVER are there any serious articles about workplace issues. I wish I were wrong about this. If you want to get certified for the next instructor level in Canada, the CSIA is where you go. If you want to get your ski school to comply with employment standards, the CSIA has nothing to offer, and sadly, I think it likes it that way.

So it falls to ski pros themselves to do something about this. It must be a grass roots effort. You are right about finding out about relevant labour laws in your jurisdiction; that is one of several important steps.

post #63 of 66

re: the premium lesson



I think the argument can be made that a request private does just this. It gives the customer the ability to select for quality at a premium.
Yes and No. It's easy to think that a private lesson is the only premium lesson product that is offered or necessary. But many resorts offer specialized children's products, multi day or week programs, focused clinics (e.g. women), etc. Some people may judge my premium lesson concept to be gimmicky or not different enough to be worthwhile. I thought so myself before I made an assumption that money was being left on the table and then put on my marketing hat.

There are enough extra services that are possible that could be used as the basis for successfully MARKETING a premium lesson as a distinct product from a private lesson. Here are some example ideas:
guaranteed certified instructor
free/discounted food
shop discounts
special priority for ... parking-valet parking/lines/lift access (e.g. early on)
video analysis
take home documents (achievement certificates, report cards, training plan, how to docs or videos, newsletters)
bootfitting/alignment analysis
unbiased equipment advice
clothing advice
lesson only equipment rentals (for multi discipline experience, shop demos)
helmet rental
personal and expedited (with pre filled out forms like the car rental companies) service in the equipment rental process
reach the goal "guarantee" - if we can't get you there, we'll at least give you a plan for getting there
free overtime (i.e. take as much time as needed to make the lesson meaningful - up to a limit)
club membership with on hill internet access/reserved lodge space/day locker access/walkie talkie loaners

This is the kind of idea that is hard to say yes to because there are so many reasons to say no. But think how attractive this kind of package would be to a customer, especially as the list of extra services builds up. This kind of program is doable if you WANT to do it.

Similar ideas have been tried in the past. My resort tried to do a piece of this backwards (e.g. throw in a free lesson with equipment demos). I also suspect that many resorts are already doing something like this for VVIPs anyway (e.g. at my resort we get occasional visits from presidential families and congressmen). The success for this kind of program depends on strong marketing support and a pricing/expense structure that makes it more profitable than a private lesson for both the resort and the pro. Getting these kinds of ideas onto the table makes it easier for a resort to increase pro compensation.
post #64 of 66

i thought the CSIA/PSIA were unions in a sense? as in pay scales reflect levels attained?
PSIA is not a union. It is a professional organization. I have in the past asked if anyone knew of a professional organization that also functioned as a union. I don't know of any. The purpose of a professional organization is to advance the skills of the members and to provide general support/promotion to the business/industry at which the professionals profess. A union is an organization of wage earners formed for the purpose of serving the members' interests with respect to wages and working conditions. Although it does not seem intuitively obvious why one organization can not serve both functions, there are many professional organizations that feel that these roles are conflicting.
post #65 of 66

"PSIA is not a union. It is a professional organization. I have in the past asked if anyone knew of a professional organization that also functioned as a union. I don't know of any."

In Ontario, both doctors and teachers bargain for fees and wages through their professional associations.

post #66 of 66


unions or guilds were started to maintain and keep trade secrets, train apprentices and establish fair wages with the emphasis on the former.psia could be like that perhaps
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