The flats and traverses are all over the mountain but I think the reason it has been getting this reputation is because boarders hate it since they have to walk instead of skating and planting. There are also numerous bottlenecks especially at the end of the afternoon when everyone is trying to get back to the California side. California Trail on the state line looks as bad as most North Carolina resorts (that is not a stretch of the truth). It's as much fun skiing around sprawled out beginners/intermediates who litter the trail as it is skiing gates. Yes, they have very nice cruisers, great tree skiing, good views (as most do), high speed lifts, and tons of intermediate tourists from all over the world. Gunbarrel and The Face will kick your butt if you choose to ski them at the end of the day instead of catching the tram with most others. The good news is the lift usually stays open later for those who still have their legs. The other big gripes about Heavenly are the lack of snow (as compared to N. Shore and Kirkwood) and the lack of lift served open bowl skiing. Mott and Killebrew Canyon are very good expert only areas. You definately won't wait long in that lift line. But in my opinion, Heavenly is overated and is probably best for families and intermediate skiers. There are better choices. Will I go back to Heavenly? Sure, but only if I am able to ski Squaw, Sugar Bowl, Alpine and/or Kirkwood on the same trip.