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Car hire out of SLC

post #1 of 12
Thread Starter 
Need some advice on renting a 4wd from SLC and dropping off in Denver. I can't seem to stipulate 4x4. I can stipulate SUV but there's no guarantee of 4 wheel drive.
Any pointers??
post #2 of 12

Most SUV will be 4wd/awd, but not all.   I would probably choose a rental agency that lets you pick from a class.

 

Dollar, Alamo, Thrifty and National are the ones that come to mind.   Join their affinity programs and keep checking back often, because the rates change all the time.  Most don't charge you upfront, so it never hurts to have a back up reservation.

post #3 of 12

Many SUV's are ONLY 4 or all wheel drive so that's one way to do it.

post #4 of 12

Call the actual rental company desk in SLC and tell them what you want and that you're going to Denver. They will know what's up.

 

I went through the same thing in Reno. They can't guarantee 4WD officially, but if you call and ask, and you're not going to be taking their 4WD SUV to Phoenix or someplace like that where it's useless, they will do their best to work with you.

For my rental, I called the day before and got a ski rack put on and verified it would be 4WD. But when I got there my ski rack was mounted on the only 2WD SUV on the lot. Haha. I just talked to the guy he apologized profusely and gave me a 4WD and free upgrade to the larger SUV so I'd have room for skis without the rack.

post #5 of 12

If you reserve an SUV at a good price only to find they don't have 4wd versions when you arrive, it might not be the end of the world.  One time I booked a small SUV (Jeep) out of San Francisco airport and really wanted 4wd badly because I had planned a fairly ambitious ski trip.  When I got there the rental agency only had 2wd SUVs (there had been a storm in Tahoe and all the 4wds were taken).  Since the small SUV was going to be a very good price, but somewhat tight for my group of four I eventually negotiated at the rental counter to get a roomy minivan (Dodge Grand Caravan) for the same price.  I bought a set of tire chains for "snow insurance" at about $55 early in my two week trip covering a couple thousand miles around Oregon and Tahoe ski country.  I used the chains only one day on the whole trip and threw them in the trash before flying home.  Saved many hundreds of dollars than if I had switched to another rental agency on the spot at the airport to get a large 4wd SUV.

post #6 of 12

I'm kind fed up of the whole rental company game where you book a class and then find they've deviously classified something much smaller into that class.  I've had rental agents try to tell me with a straight face that a Fiat 500 is a compact and quite often they'll play fast n loose with saying something which is the definition of the class e.g. a Ford Focus is not a compact  but a full size when you want to sub it. Maybe you don't get that problem with Hertz and a loyalty card.

post #7 of 12
Quote:
Originally Posted by fatbob View Post
 

I'm kind fed up of the whole rental company game where you book a class and then find they've deviously classified something much smaller into that class.  I've had rental agents try to tell me with a straight face that a Fiat 500 is a compact and quite often they'll play fast n loose with saying something which is the definition of the class e.g. a Ford Focus is not a compact  but a full size when you want to sub it. Maybe you don't get that problem with Hertz and a loyalty card.

All rental companies do that.  Usually with the loyalty card, you can skip the line and go directly to your car, and earn points.

 

Dollar's loyalty card, does allow me to skip the line... the line at LAX is brutal.... and I go to a board that tells me what row of cars I choose from, based on what I reserved.

post #8 of 12

http://www.epicski.com/u/46120/parkcity4wd

 

I did a rental with them and had a great experience.

post #9 of 12

This years trip we booked a medium SUV  for 23 days leaving from SLC and finishing at Aspen

We booked a Toyota Rav 4 ,( or similar )   thru Rentalcars.com using Alamo rentals

On arrival at the desk we were told that our car would be a Jeep Cherokee

We found out a couple of days later it wasnt 4wd .We had thought,without checking, that all Jeep Cherokees were 4wd

Whats the point in a Jeep that isnt 4wd ?

We just did as James J did,carried on with our trip and grabbed some snow chains for $50 from Walmart

Way cheaper than paying for an " upgrade" as the rental company would probably have insisted on

We didnt need them in the end  and left them in the garage of the house we rented in Aspen before dropping the car off

 

As an aside to this, two weeks later after getting home, the rental company had thrown an extra charge of about $800 on my Visa credit card without any explanation at all.

I complained to Visa about it ,they reversed the charge and Alamo havent contested it at all.

I wonder how often these rental companies try this sort of behaviour on their "customers"?

post #10 of 12
I have had the opposite happen to me a couple of times. I get to the rental service and they have to upgrade me because the model I have reserved is not there. I don't usually mind, but on my last trip they wanted to put me in a 4x4 full size truck instead of the mid size 4 dr I had reserved. I was doing a lot of miles so refused due to gas costs. I ended up with an Outback, which was a nice alternative. Car rental companies do screw up, but sometimes it's to your advantage.
post #11 of 12
Quote:
Originally Posted by fatbob View Post
 

I'm kind fed up of the whole rental company game where you book a class and then find they've deviously classified something much smaller into that class.  I've had rental agents try to tell me with a straight face that a Fiat 500 is a compact and quite often they'll play fast n loose with saying something which is the definition of the class e.g. a Ford Focus is not a compact  but a full size when you want to sub it. Maybe you don't get that problem with Hertz and a loyalty card.

 

I'm a President's Club member at Hertz (over 40 rentals a year), and while the "Gold" service lets you skip the line and go direct to your car (by the time you land they tell you what car you and and what stall), but while I'm "guaranteed" an upgrade due to my President's Club status, but in reality you RARELY get it if you don't fight for it.

 

It's a recurring comment on the President's Club forum, and all Hertz continues to say is "thank you for your comment".

post #12 of 12
Quote:
 As an aside to this, two weeks later after getting home, the rental company had thrown an extra charge of about $800 on my Visa credit card without any explanation at all.

I complained to Visa about it ,they reversed the charge and Alamo havent contested it at all.

I wonder how often these rental companies try this sort of behaviour on their "customers"?

They blamed it on the computer!

 

I had that happened to me once. But it happened at the rental time and I spotted it. They appologise and took a while to persuade the computer that it needs to be corrected. 

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