How come he charge a 60$ fitting fee? If you don't buy there, there will be no fitting!
I think snofun has it right; if you bring your boots there for a fitting, they'll charge 60$... Ask if there is other fees that could be charge...and also which brand they sell... and maybe you could visit 2-3 places if they don't sell all the brands because it's better to find the right boot for you abd then do minor adjustment than buy a boot that don't really fit and go thru a bunch of adjustment... I did tried a lot of boots for mine, and when I di put my feet in mine, I fell in love...
^^This is way more typical. Otherwise, I don't get it at all. But maybe it is a regional thing.
When I come from, at a high quality shop, if you bring in for work another pair of boots you bought elsewhere, you pay fees for the work. That makes sense and is fair.
If you come in as a potential buyer it works more like this:
Find a well-recommended fitter in the shop. Either get a 3rd party recommendation or carefully watch people on the floor work with customers. You can tell who knows what he/she is talking about and who doesn't if you observe intelligently. Wait until he or she is available and able to deal with you. Fitter asks questions, assesses your foot, brings you a few pairs to try. Don't come with a preconceived notion of what you want (based on reviews, strangers on internet chat boards, etc. . .). That would be the rough equivalent of picking by color. Let the fitter curate the shop's boot wall for you. That is part of the value-add. At some point, fitter should do a "shell fit" of the best candidates to confirm the initial recommendation.
Next, you can stand around in the candidate boots all day if you want. Assess which ones are workable, knowing that "things" can be done to improve fit (this is where you give feedback and where the recommendations might get narrowed or refined). If you decide to BUY, then custom fitting begins. And basic shell manipulation (punches and grinds) + period adjustments/improvements during the first season, basic assessment of alignment and simple fixes, that's all included at a quality shop. Footbeds (highly recommended) is an additional cost. Heavy duty shimming, more esoteric stuff, maybe an additional cost if it is time consuming and hard (probably depending on whether or not you are a regular customer). Once they start heating, punching, grinding, you own the boots but that work is part of the deal.
So what exactly would the $60 be for if you don't purchase or if they don't have something appropriate (assuming you are not asking for work on another boot that they didn't sell)? The cost of shooting the breeze? That's part of the sales process and not every conversation in a shop converts - they understand that and it is built into the cost structure. It is the fitter's job to convert the sale. But the concept is no different than selling the ski wall - at least where I come from.