Read before your buy - Haglofs kit not worth the money and appalling customer service:
Anyone else had a bad experience with Haglofs? I recently had a very bad experience with a Haglofs Skra Q Gore-tex ski jacket and pants which wore very badly. To cut a long story short after 3 months they looked like they had 3 seasons wear at least. I live in the Alps and hence have quite a bit of gear so know what is normal wear and tear. The products were washed and reproofed according to manufacturers instructions using nickwax products and I washed the #Haglofs jacket and a Marmot jacket ( purchased at the same time and same colour) together. After washing the #Marmot jacket was lovely and crisp with that gore-tex rustle. The Haglofs jacket in comparison flapped around like a wet tissue.
Finally they deceided they would not uphold my complaint saying that the jacket had seen considerable wear!!!! Which was exactly why I complained because it looked like it did even though I hadn't worn it a lot!
Interested to hear your views on this.
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