I'm in the US, and would like to order a piece of ski gear from sportismo.com. Supposedly they've got 80+ stores in the Czech Republic, and when I went on Trip Advisor and asked about them, I got one reply from a designated "Destination Expert for Czech Republic, Prague" (2700 posts, 73 reviews) that said it's "very legit."
However, I've sent them two emails (one a month ago, one a week ago), and they didn't respond to either one. So I tried calling them at their listed number (420 841 300 400), during normal business hours (10:30 am Monday), and the message I got was "this call can't be completed as dialed." To check that there wasn't a general problem calling the Czech Republic, I called a hotel in Prague, and had no problem getting through. Finally, since they say they can also be contacted via Skype, I tried that as well, and got the message that their account was offline!
If anyone could give me the story on this business, I'd greatly appreciate it!