I have a horrible ski boot buying experience. Probably I'm to blame since I didn't reject the boot, that had a pressure point on top of my foot, and left the ski store. So after spending $500 I have something I'm not happy with. Human nature is to find faults elsewhere though and so I have the following questions:
1) Is it common for "hacked" ski boots in order to make them fit? Hacked ski boots are boots that needed to be modified (i.e. cut) in order to make them comfortable.
2) Is custom fit just a selling fad with benefit for the manufacturer? Quite a few brands heat up the boots in order to shape the outer shell to your feet. Somehow I don't see how heating up the plastic and letting it cool down while you wear it causes the shape to improve. Fisher's addition of air pressure might have some validity. Personal experience, the custom fit didn't change the fit of the boot at all.
3) Why do US ski stores not offer to sell rental equipment right at the end of the rental? I understand that they hold an after season sale of old rental equipment and that sometimes there are demo days. However, offering the equipment after the rental allows everyone to purchase what they have thoroughly tested and helps the rental equipment to be more up to date. (I know InterSport in Austria does that.)