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Salomon X MAX Flaw

post #1 of 13
Thread Starter 

Great boots.

Great fit but one   ( well two small flaws) that a one day or one week testing would not bring out.

 

1. The first flaw most skiers discover after one day of spring skiing. The very small bead of silicone the robots place under upper flap is too small. Water gets into boot.

Two solutions. Get a very thin self adhesive white weather stripper. Glue under flap.( I took small tiny silicone bead off)

                        Get some duck tape. Cut it the width needed and tape to first lower cip, thus placing pressure on flap.

I wrote to Salomon in France in March on this problem and with a solution for the 2015 units. No response from them.

 

2. The second flaw is more serious and difficult to repair.

     The heel and front soles plates that are screwed on are of poor plastic ( Imagine a $700 boot and poor plastic). In one season I have worn heel piece off. I asked Salomon rep on second month of use for replacement parts since I noticed unusual wear. I do ski everyday. Still no response. Salomon spends millions on marketing yet very little on after sales support. Skiers who do not change units after first season will have additional problem in regards to this heel units. The retaining screws will wear head off and now you can not unscrew heel inserts off. Must tear them off.

 

Salomon get ready for a great demand of sole plates in the coming 2015 season.

Salomon perhaps a "recall" or at least a warning to skiers that the worn heel unit may problems of "mating" with rear binding units.

If accidents happen in coming season be warning that problem has been  identified last year on net.

post #2 of 13

Voila,

 

     How many days a season do you ski? You state "I do ski everyday"  That could be 100 to 150 days a season at which point I would expect some wear to the boot sole.

 

     Wear and tear to the boot sole does not occur on the ski, nor when walking on snow----(it's  a side walk/parking lot problem).  There are several aftermarket sole protection devices available to mitigate this problem(Cat Tracks by Seirus to name one).

 

      I have worked with folks who's boots were several seasons old and who skied out west, under good conditions. and their boot soles looked brand new.  They would not need new parts yet.

 

The increased pressure idea for water leakage is a good one:)----most folks just stick some duck tape over the flaps and be done with it.

 

As You said "It's a great boot"

 

 

Happy skiing

 

mike

post #3 of 13
Thread Starter 

I ski everyday from late October to late April.

I know that wear is based on; parking lot sand, salt/earth on walks, stone stairs and walks,,,,all terrain I must walk on to get to slope. However I also have other brand boots ( Head Fischer ) and they are 2-3 years old with little wear. Look carefully at new Salomon boots. Touch pads you will note difference. Not "rubberized" but rather like a hard plastic.

Sorry just my experience and others in my area that have bought Salomon boots last year.

We will see how others wear out these inserts.

Time will tell.

Pa

post #4 of 13
Thread Starter 

A just a short follow up on "flaw issue"

 

Checked soles again and found some screw heads worn. With great difficulty, vise grips, sweat and some &*$?&?#@@! got all screws off. Skiers who will NOT check heel pads will have major problems this winter since screws will have to be drilled out.

 

I will be checking all Salomon Xmax boots on skiers this year. Will do a final report on issue in March 2015.

 

I will meet Salomon reps soon.

 

If no support or just excuses I will take heel plates from another company and place them.

I will also post pictures of this modification for all to see.

 

Experts,,,please do not tell me that the DIN standards will not be met.

 

Some companies have better "after service" support that others. Let us see what happens with Salomon.

 

Future boot customers. Do not just believe me. Take a  Salomon Xmax boot and touch sole plates. Really touch them.

You will note difference right away.

 

Sorry but you have to walk around hard steel stairs,rock walk ways, cement floors,,etc,,,, 

 

All Salomon  X Max skiers check your sole plates.

 

Pa

post #5 of 13

The Salomon XMax boots will accept a 3mm lifter with no problem. As Mike said,  Cat tracks or similar devices will also protect the boot's sole.

 

There is nothing defective or flawed in the design, they are just not built with walking in mind. As a bootfitter, I'm not a fan of replaceable soles in general. They often limit your ability to modify the boot and make the boot softer in flex.

 

While the consumer may view the replaceable toe and heel as a plus, for the manufacturer. it is a cost saving measure.

 

 

Glad you are liking your boots otherwise, we do very well with the XMax.

 

jl

post #6 of 13

Sorry you are having so much difficulty, and probably some boots wear longer than others definitely.  But as Mike said Cat Tracks are a very inexpensive solution for all boots.  It you are skiing and walking as much as you say I expect you'll have problems with other boots as well.  Certainly some will last longer than others, but like shoes the pieces wear out.

 

Since keeping bottoms flat is essential to maintaining alignment and a solid interface between boot and ski for performance we never recommend racers walk in their boots without cat tracks even though the 3mm lifters on their boot soles are easily replaceable.  

post #7 of 13
Thread Starter 

A just a short follow up on "flaw issue"

 

Thank you to all boot experts for comments.

 

Just back from a visit to my ski shop and while there , I compared boot sole types.

 

There is no doubt that the Salomon soles ( ( X Max models) have a "different" plastic composition when compared to other ski boots.

Love the Fischer black rubberized inserts. ( That is what I have on my heli/powder boots )

 

In my post I never suggested that there was a "defect" ( well perhaps a short coming).

I am not going to carry in my jacket any "device" to protect my ski boot soles.I have enough other material.

I walk from condo ( 50 meters) to lift.

I walk from lifts to chalet.

That is all.

Yet after one season , I have major wear. I am not a plastic specialist but I know poor plastics when I touch it.

That is my point. 

I can not see nor understand how changing a boot sole ( the same sole plates ) changes its flex!

 

I am just a simple ski pro that rarely changes boots due to major modifications needed. I expect a ski boot to last at least 3-4 years.

All my other ski boots do so.

As far as Salomon X Max ski boot,  I will just change soles every year, have other skiers carry me about, have "the red carpet" rolled out for me between chalet and lifts, modify the rails on the heli so it will be smoother, ask to have a carpet installed at door rather than steel rails!

Seriously, I predict many skiers with these boots will have to change those soles this year. I do not sell boots. I am not sponsored by any ski company and I love my Salomon X Max boots.

 

Skiers do have to walk in ski boots in varied terrain.

Lou, I have other ski boots that are older,,yet not at all "worn down". Sorry. Just my observations.

 

Boot designers, consider this.

Ski boot customers consider this.

Have a great 2015 season .

post #8 of 13

not sure how you equate all this and then "poor service from salomon" in the UK we receive great service from them, i have a big box of spare sole pads and when clients by the X Max we tell them about the pads only being 3mm thick and to check them on a regular basis  most people i have seen over the past 2 seasons that the boot has been on the market have been very happy with it

 

someone mentioned it earlier, you are an exception to the rule 100-150 days skiing a year!! most people do 5-15 so do not have the same issues

post #9 of 13
Quote:
Originally Posted by Voila View Post
 

A just a short follow up on "flaw issue"

 

Thank you to all boot experts for comments.

 

Just back from a visit to my ski shop and while there , I compared boot sole types.

 

There is no doubt that the Salomon soles ( ( X Max models) have a "different" plastic composition when compared to other ski boots.

Love the Fischer black rubberized inserts. ( That is what I have on my heli/powder boots )

 

In my post I never suggested that there was a "defect" ( well perhaps a short coming).

I am not going to carry in my jacket any "device" to protect my ski boot soles.I have enough other material.

I walk from condo ( 50 meters) to lift.

I walk from lifts to chalet.

That is all.

Yet after one season , I have major wear. I am not a plastic specialist but I know poor plastics when I touch it.

That is my point. 

I can not see nor understand how changing a boot sole ( the same sole plates ) changes its flex!

 

 

Lou, I have other ski boots that are older,,yet not at all "worn down". Sorry. Just my observations.

 

Boot designers, consider this.

Ski boot customers consider this.

Have a great 2015 season .

 

I highlighted the sentence I wanted to respond to:

All changeable sole plate boots are more flexible in twist when viewed from the front than a boot with a solid sole---this translates into less edge control and feed back,

so changing the sole plates on your boots would not change the flex of your boots.

 

mike

post #10 of 13
Thread Starter 

Thank you all for your comments.

In my country not one ski shop has a "box" of  new Salomon ski boot sole pads. I am sure however in 2015 all will have such a box  since I noticed that the success of the X Max boot has motivated Salomon to offer more such boots to lower end skiers. What is interesting is the that sole pads ( on lower end boots )  are generic with same screws and same hole patterns.

 

Let us end this issue by observing this winter what will happen.

 

As promised, in April 2015 I will post a follow up on this matter.

 

I predict an up and coming demand for these soles.

 

As far as flex change,,,,I fully agree with last comments.

 

Now let us all go skiing!

 

bonjour!

post #11 of 13

humour me, which country are you in

post #12 of 13
Thread Starter 

Follow up on boot soles.

Just got from Salomon 4 sets of soles. 

That is customer service.

If ever you hesitate in buying ski boots consider this post.

I ski in 2015 with new soles and very happy heart because of Salomon.

 

Voilà un beau geste.

post #13 of 13
Quote:
Originally Posted by Voila View Post
 

Follow up on boot soles.

Just got from Salomon 4 sets of soles. 

That is customer service.

If ever you hesitate in buying ski boots consider this post.

I ski in 2015 with new soles and very happy heart because of Salomon.

 

Voilà un beau geste.

Alls well that ends well----happy skiing

 

mike

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