I'd agree about Eldora. I live in Longmont, which is in the same county as Eldora, and people have asked me if they're still in business. <doh!>
Also have to agree about their operations. I like that their cafeteria is, by ski area standards, inexpensive. Unfortunately, it's also overcrowded, ugly and not very good. Don't get me started on the restrooms, which would have been considered ready for an upgrade in the 1980s and which are wholly inexcusable in 2014 when daily lift tickets are just shy of $100.
I think the biggest miss for Eldora has been their pass product. They tried being part of Epic last year, but I'm pretty sure that was a flop, as they're part of RMSP this year. I think that'll turn out to be a better fit, as they missed the boat (IMHO) on Epic by only being on the full Epic pass (not on Epic Local) and, even then, not promoting it at all. I'd not have known it if I hadn't happened to see Eldora's logo on the Epic ad on a bus one day. At least they're doing a slightly better job pimping RMSP, which at just over $500 is a better price point for Eldora inclined skiers anyway.
They've got a new master plan approved that ought to make it better, with base improvements, more lifts and an expansion of the Lookout. Not that any of that was showing last year.
Finally, I know that their operating permit is very restrictive, prohibiting, for instance, summer bike ops. I don't know if their new master plan addresses this.
Eldora's operations are terrible.
I only skied there twice last year and nearly saw a large lawsuit unfold. One of their lifties at the top was downloading the main summit double, and I don't know if the liftie at the top forgot to give the chair number to the bottom liftie (as is pretty standard) or the liftie wasn't paying attention, but I was standing there in line when the downloading liftie was almost at the bottom and yelling to the liftie running the controls to slow it down. The liftie didn't see him, didn't hear him, and didn't slow the lift down.
This is a fixed grip double that has a pretty quick line speed. Well the liftie downloading literally tried to hit the ground running, but he still couldn't get out of the way of the chairlift fast enough since it was running full speed. It caught his leg, which mad the chair go back around 30 degrees, and swing around the bullwheel. Thankfully the skiers waiting on the other ski of the bullwheel were watching the whole thing and jumped out of the way before the double chair violently swung into them, otherwise they probably would've had a broken knee from turning around to load the chair.
The next day, there was a rare East to West storm that the front range only gets once or twice a season. Eldora got 19 inches while summit county only got about 6. Anyways, I was on the same double chair I mentioned earlier and my ski was only about 4.5-5 feet off of the ground, and that area not roped off. Forget tapping someone on the head, it was around neck level. And I took 4 more runs, and that area still wasn't roped off. Around 11:30 ski patrol finally figured it out and roped it off. It was in a pretty obvious spot, but for the sake of liability perform some due diligence.
The staff who work their don't care. I heard last year that the ticket office wouldn't even offer the Epic pass at first, stating they had to be "validated" by Vail.
The list goes on and on. What it boils down to is they have a lack of daily procedures, or good managers to ensure those procedures are being followed, or both. They need to get bought out by someone that knows what they are doing, because this is by no means an all-inclusive list, just go to yelp.
Edit: Made spelling less offensive.
Edited by skiNEwhere - 9/17/14 at 2:31pm