Thanks for the additional feedback. I have appealed this with Liftopia and Travel Guard, but neither has contacted me. In the last 2 days I've spoken with 2 analysts that are unable to make any adjustments to my claim and I've left 2 voicemails for supervisors. I've also reached out to email@example.com twice and have not had a response. This has already "cost" me and Travel Guard more than the additional $251 that I'm requesting. I feel I have no option but to take this to Small Claims Court.
Trekchik - I'll keep my "dirty laundry" as clean as possible. I'm primarily looking for someone that has received a refund on a Mountain Collective Pass based on the # of days used or anyone that has fought this in Small Claims Court before and has any advice.
gramboh - Our first doctors visit was when my wife was 7 weeks pregnant and we could see the heartbeat on an ultrasound. I contacted Travel Guard 1 week later.
oldgoat - I agree with your analysis regarding a pro-rated season pass. I bought a pass that came with 12 days to be used throughout the season and my wife was unable to use any days due to a covered condition.
I was not criticizing this thread or the information you've provided. This is a Ski Discussion community which is where you should ask such questions.
Quite frankly, I was encouraged by the fact that someone from Travel Guard took the time to register and post here. If he/she had given you some kind of answer to you, good or bad, in this discussion or via private communication.........well I'm just disappointed in them that they didn't follow through on communication.